Associate Director of Operations Maintenance

About the role

Denver Botanic Gardens is a 24-acre urban oasis in the heart of the city, accredited by the American Alliance of Museums. It offers a diverse range of experiences including living plant collections, natural history exhibits, art collections, and temporary art exhibitions. The Gardens are committed to sustainability, diversity, relevance, and transformation, fostering connections with all people.

Responsibilities

• Oversees the day-to-day activities of the entire Operations team, including staff management, project work, contractor coordination, and inter-department communication.
• Provides technical expertise and support for modern building systems, HVAC and lighting controls, and equipment with dedicated attention to energy monitoring and improvements.
• Resolves problems that arise in the normal course of the workday and negotiates and resolves problems where exceptional degrees of discretion, judgment, and specialized knowledge are required.
• Provides leadership, positive example, strong communication, and team-building skills to staff.
• Performs hands-on and supervisory work over trade staff and employees involved in maintenance, repair, and construction at the Denver Botanic Gardens.

Requirements

• High school diploma/GED and/or combination of education and equivalent experience is required. A college degree in a related field is preferred.
• Minimum of 5 years of proven effective experience supervising a team of people to excellence is required.
• Experience utilizing building automation systems, lighting control systems, fire systems, rooftop units service and installation experience, and prior experience using automated work order systems is required.
• Minimum 2 years building operations and maintenance related experience and/or training is required.
• Must be a positive representative of the Gardens, both internally and externally at all times.
• Must work with respect and cooperation with fellow employees and the public.
• Must be committed to working safely at all times.

Qualifications

• Ability to effectively present information to leaders, public groups, and/or board of directors.
• Proven ability to effectively motivate and lead staff and manage vendors.
• Strong leadership and communication skills, both written and spoken, excellent human relations skills; strong organizational and computer skills and abilities.
• Excellent customer service, strong interpersonal and communication skills.
• Ability to maintain stability under pressure.
• Ability to be flexible and willing to modify plans when necessary.
• Ability to work a flexible schedule, including occasional evenings, weekends, and holidays.
• Knowledge of Microsoft Suite products, specifically Word, Excel, and Outlook and Teams.
• Ability to work overtime as necessary.
• Must be a positive representative of the Gardens, both internally and externally at all times.
• Must work with respect and cooperation with fellow employees and the public.
• Must be committed to working safely at all times.

Benefits

The Gardens offers a comprehensive benefits package including a choice of Medical Plans, a Dental and Vision Plan, Life Insurance Plan, Flexible Spending Account (FSA), Healthcare Spending Account (HSA), Retirement Savings Plan with Company contribution of 6% after one year of service for eligible participants, paid holidays, vacation, sick time, and access to personal lines of insurance. Additional benefits include short-term and long-term disability coverage, an Employee Assistance Program (EAP), and an RTD ECO pass. For eligible employees, The Gardens employment also includes a complimentary Denver Botanic Gardens Membership, access to Gardens education classes, and summer concert tickets.