ASSOCIATE DIRECTOR OF FOOD & NUTRITION, HOSPITAL

Job Summary

Key Responsibilities:

• Assist in the leadership and daily management of patient dining, retail, and catering operations
• Ensure high standards of food quality, service excellence, sanitation, safety, and regulatory compliance
• Support financial performance through effective labor, food cost, inventory, and budget management
• Lead quality improvement initiatives to enhance patient, guest, and client satisfaction
• Develop, coach, and mentor managers and frontline associates
• Foster strong relationships with hospital leadership and interdisciplinary teams
• Monitor operational and financial metrics to drive continuous improvement

Preferred Qualifications

• 3 to 5 years of progressive foodservice management experience, including healthcare/hospital operations
• Bachelor's degree in Food Service Management, Hospitality, Nutrition, or a related field
• Registered Dietitian (RD/RDN), Certified Dietary Manager (CDM), or related certification preferred
• Experience overseeing multiple service lines, including patient services, retail dining, and catering
• Strong knowledge of food safety, sanitation, infection prevention, and regulatory requirements
• Proven leadership, financial management, and team development skills
• Experience with budgeting, purchasing, inventory control, and food cost management
• Excellent communication, organizational, and relationship-building skills
• ServSafe® certification required or obtainable within established timeframe.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retail Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

About the Role

TouchPoint, Support Services, provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.