DIRECTOR OF FOOD AND NUTRITION, HOSPITAL
TouchPoint Support Services · Mequon, WI · 2 mo ago
HealthcareFull-time
Job Summary
The Director of Dining Services is a key leadership role responsible for the overall success and performance of Food and Nutrition operations within a 60 bed hospital. This position is ideal for a results-driven, innovative leader who is continuously seeking improved methods to enhance service delivery, operational efficiency, and patient and customer satisfaction.
Key Responsibilities
- Manages 2 salaried managers and 20 hourly associates in the food and nutrition department
- Oversees the overall direction, coordination, and evaluation of the account
- Interviews, hires, and trains associates; plans, assigns, and directs work; appraises performance; rewards and disciplines associates; addresses complaints and resolves problems
- Prepares and manages annual budget
- Utilizes company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etc.
- Oversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion control
- Additional duties as assigned
Qualifications
- Minimum of three years of direct food service operational management experience within a hospital, senior living, or related healthcare environment
- Associates or Bachelor’s degree in Food Service Management, Food Services Technology, or a related field preferred
- Demonstrated knowledge of inventory management, purchasing, and food cost controls
- Strong understanding of food and nutrition operations, including quality standards, production, sanitation, presentation, and catering services
- Experience with P&L accountability and/or contract-managed services preferred
- Proven leadership and supervisory skills, with the ability to coach, develop, and manage teams effectively
- Excellent written and verbal communication skills, with the ability to communicate effectively across all levels of the organization, including leadership, clients, customers, and frontline associates
- Strong financial and analytical skills, including budgeting, accounting, and performance monitoring
- Proficiency with Microsoft Office and other computer-based systems, including email and internet-based tools
- ServSafe® certification required or ability to obtain upon hire