Associate Director of Financial Aid Operations

About the role

The Associate Director of Financial Aid Operations at California State University, Los Angeles, oversees the comprehensive student financial aid delivery system, managing over 50,000 applications annually. They assist the Director in planning, developing, implementing, and coordinating federal, state, and university financial aid programs, ensuring compliance with relevant laws and regulations.

Responsibilities

• Assists the Director in planning, developing, implementing, and coordinating all phases of federal, state, and university financial aid programs.
• Works collaboratively with staff to ensure the timely and accurate delivery of quality financial aid services.
• Provides guidance on the resolution of complex student appeals and requests for exceptions.
• Serves as the senior administrative officer in the Director’s absence, representing the Director at meetings and exercising delegated authority.

Requirements

• Bachelor's degree from an accredited four-year college or university in Student Personnel, Higher Education, Counseling, Business, Education, Social Sciences, or a related field.
• Six years of professional financial aid experience, including at least three years of managerial/supervisory experience in a college or university financial aid office.
• Thorough and demonstrated knowledge of federal and state rules and regulations.
• Knowledge of and experience in an automated student financial aid system at a large college or university.
• Excellent skills in writing, public speaking, interpersonal interaction with staff and supervision.
• Ability to work well under pressure.
• An interest or ability in working in a multicultural/multiethnic environment.

Qualifications

• Master’s degree in a related field.
• Experience in PeopleSoft student information system, WebGrants, Common Origination and Disbursement (COD), Blackbaud, On-Base, and the National Student Loan Database Systems.
• Ability to plan and implement technical projects.

Skills

Not specified

Benefits

Not specified

Pay

Salary is commensurate with experience and qualifications. Salary range is $5,053- $16,221 monthly. (Budgeted Hiring Salary Range $5,053 - $7,845/Monthly)

Schedule

Not specified