Associate Director of Disability Resources

About the role

The Associate Director of Disability Resources provides strategic, operational, and compliance leadership for disability resources at the University of Indianapolis. This position oversees the daily administration and delivery of accommodation services while driving a proactive, campus-wide approach to student accessibility. Serving as the university’s primary subject-matter expert on disability-related policies and practices, the Associate Director works collaboratively across the university to ensure compliance with federal and state regulations.

Experience Requirements

• Minimum of 3–5 years of progressive, responsible experience within a post-secondary disability services or accessibility resources framework.
• Demonstrated, deep working knowledge of the ADA, Section 504 of the Rehabilitation Act, and related federal and state guidelines governing equal access in higher education.
• Exceptional written, verbal, and cross-cultural communication skills, with a proven ability to engage with diverse populations, resolve student grievances, and collaborate across complex academic divisions.

Education

• Bachelor’s degree required, Master’s degree preferred, from an accredited college or university in Higher Education Administration, Counseling, Rehabilitation Counseling, Social Work, Disability Studies, Behavioral Sciences, or a closely related field.

Responsibilities

• Access Operations & Advanced Case Management
  • Oversee and directly participate in the interactive intake, evaluation, and documentation review process to determine eligibility and assign reasonable accommodations for students with disabilities.
  • Ensure timely and equitable delivery of critical auxiliary services, including accommodated exam proctoring, alternative text production, note-taking services, sign language interpreters, and peer assistants.
  • Maintain a visible, accessible presence for current and prospective students and families, providing ongoing case management, academic/personal consultation, and guidance on the university’s capacity to support individual accessibility needs.
• Strategic Leadership, Policy, and Compliance
  • Provide strategic leadership for the development, implementation, and long-term planning of a comprehensive, student-centered approach to disability accessibility that aligns with university retention and success goals.
  • Serve as the primary institutional expert and advisor on student disability access, compliance, and risk management.
  • Ensure absolute compliance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, FERPA, and other applicable laws.
  • Develop, interpret, and regularly review institutional policies and procedures regarding academic and non-academic disability-related accommodations, ensuring they maintain academic integrity while protecting student rights.
  • Establish and oversee systems for secure data collection, reporting, and analysis to evaluate program effectiveness, monitor accommodation trends, and inform institutional updates.
  • Manage the departmental operating budget and efficiently allocate financial and operational resources for approved student accommodations, auxiliary aids, and part-time service contracts.
• Campus Collaboration and Training
  • Partner with Academic Affairs, Enrollment Management, and Facilities to identify and address systemic physical, structural, and design barriers to access across campus.
  • Champion campus-wide education by developing and delivering workshops, resource materials, and signature transition initiatives for faculty and staff focused on equitable instructional practices and disability advocacy.
  • Collaborate with academic affairs to provide tools and guidance to faculty regarding universal design for learning (UDL) and inclusive pedagogy.
  • Represent the office on high-level institutional committees.
• Technology and Accessibility Innovation
  • Provide primary database administration for electronic case management systems to appropriately track student records, assign accommodations, and streamline faculty notifications.
  • Oversee the evaluation, implementation, procurement, and training of assistive and adaptive technologies for students, proactively staying ahead of emerging trends like AI in digital learning environments.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Tuition Discount
• Retirement Savings Plan – 403B
• Paid Vacation and Sick Time Accruals
• Paid Holiday time and additional University days off
• Employee Discounts & Services
• Free Parking
• Onsite Health & Wellness Center