Associate Director of Admissions, Alpha - $250,000/year USD

About the role

This role is designed to uphold standards for a forward-thinking school model that integrates demanding academics, technology-enhanced instruction, and elevated expectations for both students and faculty. The goal is to ensure strategic alignment between the school model and prospective families.

Responsibilities

• Manage the complete enrollment process for a campus, from initial engagement through final onboarding.
• Facilitate discovery conversations to evaluate fit prior to presenting options or advising on next actions.
• Oversee 20+ concurrent family engagements across various enrollment phases, with transparent tracking of status and scheduled follow-through.
• Orchestrates campus visits, student shadow days, and enrollment discussions that articulate outcomes, expectations, and the intended audience for the model.
• Ensure precision in CRM and enrollment documentation (HubSpot and SIS) to enable forecasting, workflow prioritization, and sustained service excellence.

Requirements

• 3+ years providing high-touch, individualized service in settings where service excellence directly influences brand perception (education, luxury hospitality, executive support, premium membership organizations, or owner-operated service businesses).
• Proven ownership of a complete client, admissions, or enrollment lifecycle from initial contact through final onboarding.
• Experience managing 20+ simultaneous client, guest, or family engagements at varying stages, supported by an organized tracking and prioritization methodology.
• Capacity to share specific examples of consultative decision-making, including instances where you advised against your offering when alignment was absent.
• Professional writing experience communicating with senior executives, high-net-worth clients, or discerning audiences.
• Willingness to reside in or relocate within 60 days to one of these markets: Marin County, CA; or Palo Alto, CA.
• Authorized to work in the United States without requiring visa sponsorship.

Nice-to-have Requirements

• Experience in competitive private school admissions or selective program recruitment.
• Background in luxury hospitality, VIP client services, or executive-level support functions.
• Experience developing or optimizing enrollment workflows, standard operating procedures, or service benchmarks.
• Proficiency leveraging data and CRM analytics to enhance conversion quality, not merely velocity.

About Alpha

Alpha reimagines the school day around faster learning, stronger mentorship, and more time for students to build real-world skills. Roles with real student impact: Alpha hires teachers (guides), operators, admissions experts, school & curriculum leaders, and remote team members. Education work that pays like it matters: Alpha offers six-figure roles for people ready to help build a radically better school experience. A culture built for builders: Alpha is fast-moving, ambitious, and student focused. It’s for people who want to improve the system, not maintain it.