Associate Director of Admission- Enrollment Systems

Synopsis

The Associate Director of Admission - Enrollment Systems at Hendrix College serves as the primary administrator and strategic steward of Slate CRM for the Office of Admission. This role involves maintaining data integrity, optimizing Slate functionality, supporting recruitment and enrollment workflows, and ensuring that Slate supports a personalized, student-centered admission experience.

Key Responsibilities

• Serve as the primary Slate administrator ("Slate Captain") for Admission
• Configure, maintain, and document Slate forms, workflows, queries, rules, portals, and events
• Manage Slate permissions, user roles, and training documentation
• Maintain high standards of data accuracy, consistency, and compliance
• Develop and manage queries, reports, and dashboards to support recruitment strategy and leadership decision-making
• Support census, funnel reporting, and enrollment forecasting
• Partner with Institutional Research and IT to ensure data alignment across systems (Jenzabar, PowerFaids, etc.)
• Support admission counselors with Slate tools for territory management, travel, communication, and applicant review
• Build and manage communication populations and deliverables (emails, texts, portals, events) and assist with visit programming and event registration workflows in Slate
• Oversee the work of the Administrative Assistant for Financial Aid and Enrollment Systems, ensuring close collaboration between the offices of admission and financial aid and supervising partnerships with vendors on integrations, imports/exports, and system troubleshooting
• Translate operational needs into scalable Slate solutions
• Provide onboarding and ongoing Slate training for admission staff and other campus users of Slate
• Develop and maintain clear process documentation and user guides
• Serve as a patient, service-oriented problem solver for Slate users

Qualifications

• Bachelor’s degree
• Minimum of 3-5 years Slate management experience
• Experience in higher education admission, enrollment management, or related field
• Strong analytical skills with demonstrated experience building queries and reports
• High attention to detail and commitment to data integrity
• Must be a self-starter and possess a can-do attitude
• A valid driver's license is required

Work Environment

Preference given to candidates living in or willing to relocate to Conway, AR. Remote work will be considered for the right candidate. This role is located in an office setting on the Hendrix College campus. Occasional evening or weekend work may be required during key periods.

Application Information

Applications should include a letter of application and a resume with contact information for three professional references. The annual salary for this position is $55,000. Applications can be submitted at www.hendrix.edu/jobs. Questions about this position can be submitted to hr@hendrix.edu.