Associate Director, Laboratory Operations- TiH

About the role

The Associate Director, Laboratory Operations is a key leader in Natera’s lab operations who oversees and directs the development, planning, implementation and maintenance of manufacturing methods, processes and operations for new or existing products and technologies. This role works with Protected Health Information (PHI) on a regular basis both in paper and electronic form and has access to various technologies to access PHI.

Responsibilities

• Provides operational and strategic leadership to laboratory products assigned to the individual.
• Participates in budget preparation, monitoring of revenue, expenses, test volume, FTE efficiency, report/result turnaround, as well as overall production performance.
• Serves as a model for standards and behavior performance.
• Develops or oversees the development of Laboratory production process, procedures, and authorize the implementation.
• Generates and routinely provide executive level production/departmental summaries.
• Works on issues where analysis requires in-depth knowledge of organizational objectives. Establishes schedules, work plans, and performance requirements.
• Interacts regularly with senior management or executive levels.
• Represents the company during audits, visits, and technical and client calls.
• Builds effective partnerships with department heads to help drive the business toward achieving company objectives.
• Establishes operational objectives and plans.
• Delegates assignments as necessary.

Qualifications

• BS/BA degree (or equivalent) in STEM-related field; Biological Sciences preferred
• At least 8 years’ experience and with at least 5 years’ experience overseeing manufacturing or a Contract Research Organization production team at a leadership level

Knowledge, Skills, and Abilities

• Experience managing a CLIA/CAP CRO production team is highly preferred
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel) and Google products (Gmail/GCal/Drive/GChat)
• Excellent oral and written communication skills, strong organization skills and high attention to detail
• Aptitude to thrive in fast paced unstructured, constantly changing environment when faced with multiple challenging projects
• Strong interpersonal skills with a service-oriented mindset
• Proactive, independent self-started with a can-do attitude
• Establish and maintain positive and effective working relationships with clients, coworkers, contractors, and vendors
• Strong detail orientation: ability to set priorities, multi-task and meet deadlines
• Ability to work effectively with technical employees at all levels
• Ability to handle sensitive, confidential information discreetly and professionally
• Experience in Molecular Biology
• Experience in building and managing a high performing group of engaged and motivated employees

Benefits

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

Pay

$132,000 - $165,000 USD

Schedule

N/A