Associate Director, IT & Business Enablement

About us

Their purpose at Dispatch is to help create a world where all cancer patients can be cured. They are dedicated to engineering a universal treatment across solid tumors and developing novel therapies using first-in-class technologies.

The role

The Associate Director, IT & Business Enablement serves as the strategic and operational IT leader for Dispatch Bio, a company on the cusp of clinical-stage milestones. This role requires a blend of IT operational knowledge and strategic vision.

Key responsibilities

• IT Operations: Serve as the primary internal point of contact for our IT MSP to ensure service quality, accountability, prioritization, and continuous improvement.
• Applications Strategy & Business Process Enablement: Own and maintain a company-wide applications roadmap, balance near-term needs with scalability, and lead the evaluation, selection, and deployment of enterprise applications.
• Data Governance & Security: Full accountability for architecting and sustaining the organization's cybersecurity framework, ensuring total operational resilience, and enforcing IT policies and procedures.
• AI Strategy & Adoption: Assess and recommend AI-enabled tools and platforms, ensuring proper governance and data handling, and guiding the build-out of an AI-compatible data and application architecture.

Required experience & skills

• Bachelor's degree
• Minimum of 8 years of IT experience, with at least 3-5 years in a biotechnology or pharmaceutical environment, ideally at the clinical stage
• Demonstrated experience managing or overseeing MSPs and third-party IT vendors, including SLA accountability and vendor governance
• Strong knowledge of business applications strategy, including evaluating, deploying, and managing enterprise software
• Hands-on experience enabling cloud computing environments (AWS and/or Azure) for scientific or technical users, with an emphasis on self-service models and cost governance
• Solid understanding of data governance, data privacy, and information security in a regulated biotech or pharma context
• Familiarity with GCP and GxP requirements applicable to electronic systems and data management
• Working knowledge of AI tools and platforms and how they can be integrated into enterprise business processes; comfort with the evolving AI landscape
• Proven ability to operate as both a strategic thinker and a hands-on operator in a lean, fast-moving environment
• Excellent communication and stakeholder management skills; ability to translate technical concepts for non-technical audiences
• Strong project management and organizational skills; ability to manage multiple priorities simultaneously
• Ability to travel up to 20%

Preferred experience & skills

• Bachelor's Degree in Computer Science, Information Systems, or a related field
• Experience building or scaling IT capabilities at a company transitioning from research-stage to clinical-stage
• Familiarity with systems supporting clinical trials and regulated workflows (eTMF, CTMS, eQMS, etc.)
• Hands-on involvement with enterprise AI strategy, tool selection, and deployment in a regulated environment
• ITIL certification and/or CISSP or equivalent security credential

Our values

At Dispatch, these values guide everything we do: Determined to deliver, Own every outcome, Collaboration at the core, and Feedback is fundamental.

Benefits

• Competitive compensation package with meaningful ownership through equity
• Excellent coverage for medical, vision, and dental
• 401(k) with generous contribution
• Life insurance
• Flexible PTO policy
• Additional substantial benefits

EEO Statement

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, marital status, veteran status, disability status, national origin, or any characteristic protected under applicable law.