ASSOCIATE DIRECTOR, HUMAN RESOURCE OPERATIONS

Responsibilities

• Lead and oversee day-to-day HR operations while continuously identifying opportunities to improve efficiency, scalability, and the employee experience.
• Serve as the primary owner of HR systems, ensuring data integrity, system optimization, integrations, reporting, and ongoing enhancements.
• Lead HR technology implementations, upgrades, testing, documentation, training, and change management initiatives.
• Partner with Payroll, Finance, IT, Legal, and external vendors to support HR systems, audits, and operational processes.
• Design, implement, and continuously improve HR operational processes and workflows to support organizational growth.
• Develop and maintain HR policies, employee handbooks, standard operating procedures, templates, and process documentation.
• Ensure compliance with federal, state, and local employment laws through proactive policy management, audits, reporting, and required compliance initiatives.
• Oversee immigration processes in partnership with legal counsel and external vendors.
• Manage HR reporting, audits, data governance, and regulatory reporting requirements.
• Build scalable HR processes that improve operational effectiveness and support business growth.
• Lead and coordinate the work of HR contractors and external consultants, ensuring project timelines and deliverables are achieved.
• Partner with internal HR team members on benefits administration, onboarding, employee experience initiatives, and other operational priorities.
• Drive continuous improvement initiatives while maintaining a high level of accuracy, confidentiality, and service.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 10+ years of progressive Human Resources experience with a strong focus on HR Operations.
• Experience supporting high-growth organizations.
• Extensive HRIS experience, including system implementations, upgrades, or optimization projects.
• Strong knowledge of federal and state employment laws, HR compliance, and policy administration.
• Experience managing compliance reporting, audits, and employment-related documentation.
• Familiarity with immigration processes and working with outside legal counsel.
• Demonstrated ability to independently manage multiple priorities with minimal supervision.
• Proven experience leading cross-functional projects and process improvement initiatives.
• Experience managing contractors, consultants, or project-based resources preferred.
• Strong analytical, organizational, and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to thrive in a fast-paced, evolving environment while maintaining a high level of accuracy and professionalism.
• Advanced proficiency with Microsoft Office and HR technology platforms.

Pay

$170-200k

Schedule

Hybrid schedule with a minimum of two days per week onsite.