Associate Director, Global Ethics & Investigations

Responsibilities

• Design, implement, and operate Mobility Global’s ethics and investigations framework, including governance, escalation protocols, documentation standards, and independence safeguards in accordance with the DOJ’s Evaluation of Corporate Compliance programs and other regulatory guidelines.
• Own the end-to-end allegation management lifecycle, including intake, triage, investigation, remediation, and case closure.
• Develop and maintain investigation playbooks, standard operating procedures, and consistency standards across issue types.
• Administer the Code of Business Ethics and related ethics policies.
• Lead ethics training, awareness, and speak-up initiatives in partnership with Compliance and Communications.
• Develop and oversee pre-clearance disclosure process for Conflicts of Interest, Gifts/Entertainment, and securities trading.
• Develop and create speak-up culture campaigns and compliance ethics training, awareness, and outreach.
• Serve as a strategic advisor to Compliance, Legal, HR, and other business leadership on ethics and integrity matters.
• Investigations Leadership (Hands-On and Oversight)
• Personally conduct and/or oversee internal investigations, including complex, high-risk, or sensitive investigations involving senior leaders, retaliation risk, fraud, harassment, conflicts of interest, data security, or potential regulatory exposure.
• Oversee investigations conducted by HR, Compliance, Legal, local counterparts, or external resources, ensuring quality, consistency, independence, and defensibility.
• Determine investigation scope, interview strategy, evidence review protocols, and credibility assessments.
• Review and approve investigation findings, substantiation determinations, and recommended corrective actions.
• Serve as the escalation point for judgment-intensive and high-impact matters.
• Partner closely with the Senior Compliance Lead Analyst to ensure intake discipline, documentation quality, case flow consistency, SLAs, and operational scalability.
• Conflicts of Interest & Disclosure Management
• Own case safe and disposition of conflicts of interest disclosures, including financial interests, outside employment, personal relationships, and securities trading.
• Conduct risk-based assessments and recommend appropriate mitigation strategies or management plans.
• Provide guidance to employees and leadership on conflicts-related matters.
• Analyze disclosure data to identify trends and inform broader compliance risk assessments.
• Root-Cause Analysis, Remediation & Reporting
• Lead root-cause analysis to identify policy, process, control, or cultural drivers contributing to misconduct.
• Partner with HR, Compliance, Legal, and business leaders to design and implement remediation plans.
• Monitor corrective action completion and assess effectiveness.
• Develop processes to monitor for retaliation following investigations and disclosures and ensure appropriate follow-up and safeguards.
• Prepare clear, accurate, and defensible briefings and reporting for senior management, the Vice President of Compliance and Ethics, the Chief Compliance, Risk & Privacy Officer, and governance committees as appropriate.
• Governance, Independence & Stakeholder Engagement
• Maintain investigation independence, confidentiality, and objectivity in accordance with best practices.
• Oversee ethics and investigations case management systems (e.g., NAVEX), including workflow design, data quality, and reporting integrity.
• Ensure evidence handling, documentation, and record retention meet litigation and regulatory expectations.
• Prepare clear, accurate, and defensible reporting for senior leadership and governance forums.
• Interface with Internal Audit, external counsel, and assurance functions as required.

Qualifications

• Bachelor’s degree and a JD from an accredited law school.
• 10+ years of experience in ethics, compliance, investigations, in a regulated corporate environment (e.g., financial services or comparable complex industry), government enforcement, or multi-national law firm.
• Demonstrated experience building or significantly evolving an ethics and investigations program.
• Proven track record conducting, analyzing, and overseeing complex internal investigations and complex conflict of interest disclosures.
• Strong judgment, confidentiality, and credibility when handling sensitive matters.
• Experience with whistleblower / case management systems and investigations analytics, e.g., Navex EthicsPoint.
• Experience partnering cross-functionally and building positive working relationships with Legal, HR, Compliance, Finance, Information Security, business units and across Mobility Global.
• Excellent written and verbal communication skills; ability to present clearly to executives.
• A can-do attitude and proven ability to exercise independently, with ambiguity, evolving processes and priorities, and to perform other duties as assigned.
• Excellent written and verbal communication skills with executive-ready output.