Associate Director, Field Sales Analytics

Rigel Pharmaceuticals, a pioneering biopharma company based in South San Francisco, is seeking an experienced Associate Director to join the Commercial Analytics team within Business Operations. This role contributes directly to Rigel’s commercial success and supports the company’s growth trajectory. The position drives sales and marketing analytics, delivering structured and ad hoc analysis to sales, marketing, and home office teams to address critical business challenges.

Responsibilities

• Independently lead and execute analytic initiatives and projects.
• Conduct secondary data analytics using healthcare prescriber/provider data, account-level data, sub-national script data, specialty pharmacy data, claims data, and promotional data.
• Provide analytical support to the sales teams, including structured and ad hoc analyses, dashboards, reports, and insights to enable decision-making for the commercial sales organization.
• Act as the primary analytics partner for the VP, Head of Sales, and Area/Regional Sales leaders, providing accurate, actionable insights to track performance against key sales strategies and tactics.
• Routinely monitor, assess, and validate performance metrics. Identify trends, uncover opportunities and gaps, synthesize findings, and share them using data visualization tools.
• Design and implement data models and create meaningful data visualizations to report and communicate insights that support sales performance monitoring.
• Deliver data-driven recommendations that enable the sales team to maximize performance and meet commercial objectives. Communicate insights through clear, business-friendly narratives.
• Partner closely with the VP, Head of Sales, and Area/Regional Sales leaders to address their sales analytics needs, solve strategic questions, and enhance engagement between field and home office teams.
• Facilitate periodic national/area and regional sales review meetings and support Field Sales leadership coaching.
• Gather insights to inform Field Sales business planning and execution and provide analytics support for critical sales meetings, including National Field Meetings (NFM) and Plan of Action (POA) meetings.
• Collaborate effectively with other members of the Business Operations team and external vendors on data curation, data operations, and data reporting to enable effective execution of analytics.

Requirements

• Bachelor's degree with 10+ years or master's degree/PhD with 8+ years of experience.
• Experience within pharma/biotech/healthcare industries and familiarity with pharma data and/or related experience in advanced analytics/data sciences in leading industries (Technology, CPG, Financial).
• Deep understanding of life sciences commercial data, including claims, prescriber and non-prescriber data, affiliations, sales operations data, and systems (SFDC, Veeva, other CRM systems).
• Prior experience working with field sales is preferred.
• Experience developing and executing analytic solutions to address key business questions with measurable outcomes and insights.
• Strong critical thinking, intellectual curiosity, problem-solving, and analytical skills with the ability to maintain a high level of data accuracy.
• Solid experience with analytical software/tools (e.g., SQL, Python, R, Tableau, Power BI, QuickBase, VBA scripting). Proficiency in MS Office, including Excel analytical techniques and PowerPoint presentation construction.
• Strong written and oral communication skills, including communicating with all levels of the organization.
• Proven success in managing and partnering with internal stakeholders and external vendors.
• Solid organizational and project management skills with the ability to manage multiple projects simultaneously.
• Ability to develop strong interpersonal relationships with key stakeholders, becoming a trusted partner and advisor.
• Experience working in a fast-paced environment and matrix structure with multiple stakeholders.

Pay

The anticipated salary range for this position is $160,000 to $194,000 nationally and $180,000 to $214,000 in premium markets (SFBA/NYC/Boston Area). The actual salary offered will depend on experience, qualifications, geographic location, internal equity, and business needs.

Benefits

• Eligibility to participate in Rigel's annual bonus program.
• Eligibility for equity incentive awards, subject to the terms of the applicable plans.
• Comprehensive benefits package, including medical, dental, and vision coverage.
• Life and disability insurance.
• Flexible spending accounts.
• 401(k) plan.
• Paid time off and paid company holidays.

Schedule

This is a full-time position. Some travel may be required.