Associate Director, Field Reimbursement, Oral Migraine

Responsibilities

• Lead, coach, and develop a regional team of Field Reimbursement Managers to ensure effective field execution and consistent delivery of buy-and-bill product reimbursement and access support.
• Provide regular field coaching and performance feedback to strengthen team capability and execution.
• Ensure FRMs deliver accurate, compliant support regarding coverage, coding, billing, payment, product acquisition, and affordability.
• Partner with cross-functional stakeholders to support access strategy, field execution, and customer education initiatives.
• Maintain direct engagement with key accounts and customers when appropriate to resolve complex access or reimbursement issues.
• Communicate field insights, trends, and barriers to internal partners to support broader strategy and continuous improvement.
• Support hiring, onboarding, coaching, and ongoing talent development for direct reports.
• Ensure all field activities align with AbbVie policies, approved ways of working, and applicable compliance requirements.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• Minimum 5 years of experience in coverage, coding, managed healthcare, and/or market access in neuroscience in Managed Health Care, Payer Account Management, Field Reimbursement Manager or equivalent role.
• Minimum 3 years of experience leading field teams, successful team coaching, management and personnel development experience.
• Experience in eye care, specialty products, physician-administered therapies, buy-and-bill, or specialty pharmacy preferred.
• Demonstrated knowledge of reimbursement processes, payer policy, and access dynamics.
• Proven ability to manage complex customer situations with sound judgment and strong compliance awareness.
• Strong leadership, coaching, and team development skills.
• Deep understanding of coverage, coding, billing, and reimbursement support processes.
• Strong communication, presentation, and relationship-building skills.
• Ability to collaborate effectively across multiple internal functions.
• Analytical thinking and problem-solving skills.
• High level of integrity, emotional intelligence, and professionalism.
• Ability to travel extensively within the assigned geography.
• Driving a personal auto or company car or truck, or a powered piece of material handling equipment.
• Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.