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Associate Director, Field Medical Training, Insights & Analytics

Ipsen · Berkeley Heights, NJ · 1 wk ago
$160k–$210k/yrFull-time

About the Role

The Associate Director, Field Medical Training, Insights & Analytics is responsible for the development of all products, disease state, competitive landscape, and skills training for Field Medical personnel supporting the Neuroscience Migraine portfolio. This role involves the development, operational planning, and implementation of the full annual training program, primary facilitation of training classes, pull-through learning programs, and skills training for Field Medical colleagues. The role also includes reviewing and collating insights from Field Medical teams to identify emerging trends, unmet needs, and opportunities within the therapeutic area. Additionally, the Associate Director manages agency project execution of newly developed training programs, including the legal, regulatory, and medical approval process for various training initiatives. Collection of best practices from global colleagues and US franchises is also within the scope of this role.

Responsibilities

  • Partner with HQ Medical, Medical Communications & Publications, and the Field Medical Leadership Team (FMLT) to develop and execute comprehensive training programs covering product knowledge, disease state, competitive landscape, and soft skills for Field Medical personnel.
  • Design annual training calendars, onboarding programs, and post-training follow-up strategies.
  • Facilitate training sessions and ensure pull-through of learning initiatives for Field Medical teams.
  • Collaborate with Medical Communications & Publications colleagues to manage legal, regulatory, and medical approvals for training content.
  • Continuously assess training effectiveness and recommend enhancements based on performance metrics and market trends.
  • Contribute to the design, development, and analysis of training across functions to drive improvements in Field Medical effectiveness.
  • Onboard new hires and assign them to training sessions; provide suggestions for program enhancement.
  • Identify future training needs and create curriculum to facilitate that training.
  • Search for gaps in training material or content to ensure a best-in-class training experience.
  • Maintain and deliver training content via platforms such as IPSEN Global Learning Platform (iLearn LMS), ACTO, QStream, and facilitate onboarding to other essential systems (e.g., Veeva, iEngage).
  • Manage administration and execution of certifications.
  • Drive strategic and operational alignment for all field medical activities across therapeutic areas.
  • Develop and implement field medical strategy plans and skills training programs in collaboration with global and cross-functional teams.
  • Establish and track KPIs to measure field medical impact and optimize insight collection processes in partnership with FMLT.
  • Lead initiatives to expand field medical capabilities, including digital tools and innovative engagement models.
  • Update, analyze, and ensure proper metrics are reported from the CRM and medical insights capture system.
  • Collect, review, and synthesize insights from field medical teams to identify emerging trends, unmet needs, and opportunities within the assigned therapeutic area.
  • Generate and distribute comprehensive monthly insight reports to key stakeholders, ensuring actionable intelligence is communicated to inform strategy and decision-making.

Requirements

  • 12+ years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a doctorate (PharmD/MD/PhD) with 5 years’ experience; or equivalent experience.
  • Demonstrated experience leading and managing cross-functional projects with significant business impact.
  • Excellent understanding of industry guidance and best practices.
  • Experience with developing, reporting, and tracking field performance metrics.
  • Experience as an MSL or in a scientific training and development, and strategic planning role.
  • Strong facilitation and presentation skills.

Preferred Qualifications

  • Spasticity and/or cervical dystonia experience strongly preferred.
  • Experience as an MSL or in scientific training and development strongly preferred.
  • Knowledge of pharmaceutical systems used for sales execution & implementation (ACTO, Veeva, iEngage) is strongly preferred.

Qualifications

  • Advanced degree is required.
  • Fluent in English.

Pay

The annual base salary range for this role is $160,000-$210,000 USD. This job is eligible to participate in our short-term incentives program as well as our long-term incentives program.

Benefits

  • Comprehensive employee benefits package, including 401(k) with company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance, short- and long-term disability insurance.
  • Flexible spending accounts.
  • Parental leave and paid time off.
  • Discretionary winter shutdown.
  • Well-being allowance.
  • Commuter benefits.

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