Associate Director, ERP Functional & Solutions Architect- D365

Solution Architecture & Design

• Lead the functional design and architecture of the D365 F&O solution across key modules (Finance, Supply Chain, Manufacturing, Procurement, Inventory, Quality, etc.).
• Translate complex business requirements into clear, scalable, and compliant functional solutions.
• Emphasize proactive, holistic leadership in solution architecture.
• Focus on aligning solutions with business goals, value streams, and enterprise architecture governance.
• Define data flows, integrations, and system interactions between D365 and other enterprise systems & interfaces (e.g., LIMS, MES, 3PL Partners, External Finance Systems, and Cloud systems).
• Ensure alignment with Microsoft’s Dynamics 365 roadmap and best practices.

Implementation & Configuration

• Perform and lead the setup, configuration, and deployment of D365 F&O modules.
• End-to-end management of project/solution management by using tools like Azure Boards for planning and tracking work, Azure Repos for code versioning, and Azure Pipelines for automating build and deployment.
• Drive fit-gap analysis and functional documentation. Develop User/Functional Requirements, Functional/Technical Design, System/Business process architecture diagrams.
• Collaborate with development/vendor/managed service teams to define functional specifications for enhancements, bug/fix, customizations, reports, and interfaces. Co-develop or individually develop code/configurations required and coordinate internal development and user acceptance testing of the solution.
• Participate in system validation activities, including IQ/OQ/PQ documentation for regulated environments.

Governance & Compliance

• Ensure the ERP system design complies with GAMP 5, SOX, and GxP regulatory requirements.
• Develop and maintain master data governance, change management, and configuration control processes.
• Support audits and inspections through proper documentation and traceability.
• Develop current and future state roadmaps and architecture.
• Assess and align system release plan with Microsoft Dynamics 365 roadmap.

Stakeholder Collaboration

• Partner with business process owners to define best practices, continuous improvement opportunities, and confirm desired solution to fix the support/bug-fix items raised.
• Support communities of practice and collaborative development methodology.
• Work independently to perform required fix within the D365 framework. Test and confirm the developed fix with business process owners.
• Work closely with IT, OT, and cloud teams to ensure integrated digital architecture.
• Provide subject matter expertise and training for internal business process owners and super users.

Project & Vendor Management

• Support ERP implementation and upgrade projects through all phases — initiation, design, testing, go-live, and hypercare.
• Manage and coordinate external implementation partners and vendors.
• Define KPIs and monitor system performance, adoption, and ROI.