Associate Director, Distribution Operations

About the role

We're seeking an Associate Director, Distribution Operations for the Commercial Operations & Channel Management team. Reporting to the Director, Distribution & Channel Management, you'll oversee key operational functions ensuring the compliant and efficient movement of commercial pharmaceutical products.

Responsibilities

• Maintain 3PL performance against SLAs, such as order accuracy, shipping timelines, and inventory accuracy.
• Collaborate with internal teams, 3PL, and downstream Trading Partners to ensure product integrity, cold chain compliance, and GDP/GXP adherence.
• Identify and implement process improvements and cost-saving initiatives.
• Manage agreements and purchase orders, and reconcile invoices for compliance and payment.
• Manage end-to-end order fulfillment across commercial channels to ensure timely and compliant execution.
• Handle order exceptions, shipping issues, and escalations for resolution.
• Track and report order and return metrics to drive operational insights and improvements.
• Ensure compliance through the US commercial product distribution network from 3PL to downstream trading partners.

Requirements

• Bachelor's degree with 10+ years of experience in pharmaceutical operations, logistics, and distribution.
• Proven experience managing 3PL operations, relationships, and driving performance.
• Strong knowledge of DSCSA.
• Industry recognized certifications preferred.
• Knowledge of pharmaceutical state licensing requirements and compliance protocols.
• Exceptional organizational, communication, and problem-solving skills.
• Demonstrated strong written and verbal communication skills.
• Proven mindset of proactive continuous improvement.
• Efficient independent worker with ability to focus and drive for results.
• Strong attention to detail.

Qualifications

• Proven experience in pharmaceutical operations, logistics, and distribution.
• Experience managing 3PL operations, relationships, and driving performance.
• Strong knowledge of DSCSA.
• Industry recognized certifications preferred.
• Knowledge of pharmaceutical state licensing requirements and compliance protocols.
• Exceptional organizational, communication, and problem-solving skills.
• Demonstrated strong written and verbal communication skills.
• Proven mindset of proactive continuous improvement.
• Efficient independent worker with ability to focus and drive for results.
• Strong attention to detail.

Skills

• Compliance with pharmaceutical state licensing requirements.
• Collaboration with internal teams and downstream Trading Partners.
• Process improvement and cost-saving initiatives.
• Order management and fulfillment.
• Communication and problem-solving skills.
• Attention to detail.

Benefits

Life at Insmed offers comprehensive medical, dental, and vision coverage, mental health support, and various wellness benefits. We provide generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules. Additionally, we offer a 401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP).

Pay

$155,000.00 - $201,500.00 Annual

Schedule

This is a fully remote role. Occasional travel for team meetings or events will be expected. Travel requirements are minimal, up to 10% annually.