Associate Director, Digital & Web Ops Technical Lead

About the role

This role will lead technical initiatives focused on scalable systems, platform reliability, and meaningful business transformation. You will work across engineering, product, operations, and business stakeholders to translate complex requirements into practical technology solutions. The position offers the opportunity to influence architecture, execution quality, and the technology capabilities that enable long-term growth within a life sciences environment.

Location: Remote - US based candidates only, no visa sponsorship available.

Responsibilities

• Design technical solutions that address business challenges with the Global Capability Owner
• Translate capability roadmaps into scalable technology architectures and development plans
• Lead technical teams and manage integration of software in alignment with business needs
• Guide the development of personalized digital engagement solutions across platforms
• Ensure compliance with digital channel standards and publishing workflows

Requirements

• Bachelor's degree in computer science, engineering, information systems, or related technical field
• 8+ years of experience in customer engagement, HCP management, or related domains in pharma
• 4+ years as a Tech Lead or similar role managing a team of developers
• Experience designing and delivering enterprise-scale digital platforms including web CMS and engagement tools
• Proven ability to mentor and guide development teams

Pay

$153,600 – $230,400 annually

Benefits

• Remote work flexibility available
• Opportunities for career advancement within a growing organization
• Collaboration with cross-functional teams leading innovative projects
• Commitment to continuous learning and development in digital solutions