Associate Director, Commercial Data Management

We are a global, family-owned company driven by a passion for innovation. Building on our foundational expertise in carbohydrate chemistry and cell cycle biology, we develop innovative treatments for unmet patient needs, with a focus on iron metabolism and blood-related disorders. With 700+ employees across the UK, Ireland, the Nordics, Germany, the USA, and China, we are committed to scientific excellence, patient care, and collaborative partnerships with the medical community.

Our Core Values Define Who We Are

• People-Driven – We are a family-held company built on passionate, knowledgeable people. We value integrity, open-mindedness, and respect and are guided by these values in all our endeavors. We respect each individual who becomes a part of our journey, from our employees and partners to our end-users. We recognize that the strength in all our collaborations is trust.
• Committed to Quality – Quality is our source of inspiration. It drives our results and represents our aspiration for excellence and our focus on continual improvements. For our partners and end-users, quality must always be tangible in our products, processes, and people. This way, quality is the promise we keep every day.
• Innovating for Better Lives – Innovation is essential in our quest to improve lives. We address unmet needs through our expertise in iron and carbohydrate-based pharmaceuticals. We believe in a holistic, collaborative approach to research and innovation, working with the scientific and medical communities to set new standards.

About the Role

The Associate Director, Commercial Data Management provides subject matter expertise, hands-on leadership, and development oversight for Pharmacosmos Therapeutics’ commercial data management capabilities. The role requires deep expertise in Veeva Network, Veeva CRM, master data management, SQL, pharma commercial data, data warehouse concepts, and practical experience using AI-enabled tools to speed up work, improve productivity, validate technical approaches, and ensure best practices are consistently followed.

The Associate Director will coordinate, review, and guide work performed by MDM, CRM, data warehouse, and other commercial data vendors. The role partners closely with Commercial Operations, Market Insights, Sales, Marketing, Market Access, Medical Affairs, Compliance, Information Technology, and external partners to ensure data solutions are accurate, scalable, governed, and aligned with business needs.

Responsibilities

• Serve as the subject matter expert for Veeva Network, Veeva CRM, master data management, commercial pharma data, SQL, and analytics enablement.
• Support customer master data, HCP/HCO data, affiliations, hierarchies, territory alignment, commercial reference data, and related data quality initiatives.
• Partner with business stakeholders and cross-functional teams to translate business requirements into scalable data solutions that support commercial operations, analytics, and decision-making.
• Coordinate and review work performed by external MDM, CRM, data warehouse, and commercial data vendors to ensure quality, consistency, and alignment with business needs.
• Support data integration, data warehouse, reporting, and downstream data consistency across commercial data sources and platforms.
• Leverage AI-enabled tools responsibly to improve productivity, accelerate analysis, support documentation, summarize findings, and enhance knowledge sharing while adhering to company policies.
• Maintain appropriate documentation, governance standards, confidentiality, and compliance with company policies and applicable regulations.
• Other duties as assigned.

Requirements

• BS/BA degree required; advanced degree preferred.
• Minimum 8 years of experience in data management, commercial operations, CRM administration, master data management, data governance, data warehousing, vendor oversight, or related functions, including 5+ years in pharmaceutical, biotechnology, or life sciences organizations.
• Hands-on experience with Veeva Network and Veeva CRM required.
• Strong SQL skills and experience with relational databases, data integration, data warehousing, testing, and production support required.
• Strong understanding of HCP, HCO, account, affiliation, territory, commercial reference, and pharma commercial data domains.
• Experience managing vendor deliverables and collaborating with consulting partners across MDM, CRM, data warehouse, reporting, or analytics initiatives preferred.
• Experience with commercial data providers such as IQVIA, Symphony, Komodo, Definitive Healthcare, specialty pharmacy, hub, or claims data preferred.
• Exposure to reporting and analytics platforms such as Power BI, Tableau, Microsoft Fabric, Lakehouse, or similar modern cloud analytics solutions preferred.
• Experience using AI tools such as Copilot, ChatGPT, or similar platforms to improve productivity, support analysis, and accelerate delivery of business and technical work preferred.
• Strong business-stakeholder collaboration, communication, project coordination, analytical, problem-solving, documentation, and time management skills.

Competencies

• Business Partnership & Collaboration – Builds trusted relationships with stakeholders, vendors, and cross-functional teams to drive successful outcomes.
• Communication – Effectively communicates technical concepts, recommendations, and business impacts to diverse audiences.
• Problem Solving & Analytical Thinking – Identifies complex issues, evaluates options, and develops practical solutions.
• Vendor Management – Coordinates and reviews third-party deliverables to ensure quality and alignment with business objectives.
• Attention to Detail – Ensures accuracy, completeness, and quality in all deliverables.
• Continuous Learning & AI Adoption – Demonstrates curiosity and effectively leverages AI-enabled tools and evolving technologies to improve productivity and outcomes.

Attitude and Demeanor

• Proud Pharmacosmos ambassador
• Strong personal leadership
• Inspires cross-functional transparency and collaboration
• Customer-centric “can-do” attitude and goal-focused
• Quality-focused, accountable, detail-oriented, analytical, collaborative, loyal, organized

Flexibility

Our roles can evolve over time. Reasonable flexibility is a key part of any job at Pharmacosmos. Significant variations in duties and responsibilities should be discussed between the employee and manager.

Additional Information

Requires discretion with confidential data. Travel requirements: 10%. This position may be based in Morristown, NJ under the Company’s hybrid work model or may be eligible for remote work within the United States, depending on business needs and candidate qualifications.