Associate Director, Commercial Analytics & Sales Force Effectiveness

About the Company

Tonix Pharmaceuticals is a fully integrated, commercial-stage biotechnology company focused on central nervous system (CNS) and immunology treatments in areas of high unmet medical need. TONMYA® (cyclobenzaprine HCl sublingual tablets 2.8 mg) is the first new treatment for fibromyalgia in adults in more than 15 years. The company's CNS commercial infrastructure supports marketed products, including acute migraine treatments Zembrace® Symtouch® (sumatriptan injection 3 mg) and Tosymra® (sumatriptan nasal spray 10 mg). Tonix is investigating TONMYA® in Phase 2 clinical trials for major depressive disorder and acute stress disorder/acute stress reaction, and advancing a pipeline of immunology programs, such as TNX-4800 for Lyme disease prevention and TNX-1500 for kidney transplant rejection prevention. The company is also progressing TNX-2900 for Prader-Willi syndrome.

About the Role

The Associate Director, Commercial Analytics & SFE is a high-impact role driving data-informed decision-making across the commercial organization. This position supports commercial strategy, including field-based activities and marketing initiatives, collaborating with stakeholders in Sales, Marketing, Sales Training, Field Force Effectiveness, Market Access, and Commercial IT. The role is highly visible and requires proficiency in communication, strategic thinking, business acumen, and analytical ability. The successful candidate will provide cross-franchise support, including Incentive Compensation design and field force restructure initiatives, and will be accountable for insights-driven performance reporting, advanced analytics, and ad-hoc analysis.

Responsibilities

• Develop and maintain commercial performance reporting platforms and dashboards, tracking sub-national KPIs and focusing field teams on key performance levers and region-specific analytics to drive brand performance.
• Lead sales force effectiveness (SFE) activities including territory alignment, call planning, HCP segmentation and targeting, reach and frequency analysis, and incentive compensation design and administration.
• Conduct ad-hoc analytics to address business questions including customer segmentation, patient journey analysis, HCP targeting, and promotional response.
• Manage national brand performance reporting and diagnostics for functional leadership (sales, market access, marketing), including the design and implementation of reporting frameworks.
• Support commercial forecasting activities including demand tracking and brand performance trend analysis.
• Leverage pharmaceutical data sources including IQVIA, Symphony Health, and patient-level longitudinal claims data to identify and track patients across different stages of their treatment journey.
• Apply advanced analytics methodologies including predictive modeling, marketing mix analysis, and promotional response assessment to evaluate campaign effectiveness and optimize commercial investments.
• Immerse in franchise strategic and tactical plans, leveraging data and analytics to proactively support business planning, performance measurement, and reporting needs for marketing and field leadership.
• Collaborate with cross-functional stakeholders including Sales, Marketing, Market Access, and Finance to understand data needs and deliver insights that drive commercial strategy.
• Present findings and strategic recommendations to internal stakeholders in a clear and actionable manner, including all deliverables produced by external vendors.
• Lead data strategy and infrastructure initiatives including evaluation and onboarding of new commercial data sources and vendors; oversight of data pipelines and integration across IQVIA, Symphony Health, Veeva CRM, and specialty pharmacy feeds; establishment of data governance frameworks including data quality standards, access controls, and data definitions; and continuous identification of emerging analytical tools and methodologies.
• Continuously assess market trends, industry developments, and competitive dynamics to support strategic decision-making.

Requirements

• Bachelor's degree in Marketing, Business, Statistics, or a related field.
• Master's degree in a relevant field preferred.
• 7+ years of relevant experience within the biotechnology or pharmaceutical industry (client side).
• Proficiency in advanced analytics tools including SQL, R, or Python required.
• Experience with data visualization tools such as Tableau or Power BI preferred.
• Experience with Veeva CRM and sales force effectiveness analytics preferred.
• Familiarity with digital marketing channels and omnichannel strategies preferred.

Skills

• Self-starter with the ability to flex and deal with ambiguity in a dynamic, fast-paced, high-growth environment.
• Excellent communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical stakeholders and executive leadership.
• Demonstrated ability to organize, prioritize, meet deadlines, make decisions, and change course of action quickly.
• Ability to manage external vendors and evaluate proposals to maximize spend and quality of work.
• Advanced knowledge of Microsoft Office tools including PowerPoint and Excel.
• Advanced proficiency in data visualization and analytics software (e.g., Tableau).
• Advanced proficiency in CRM platforms including Veeva CRM, and sales force productivity tools.
• Extensive knowledge of pharmaceutical industry data sources including IQVIA Rx data (xPonent, xPonent Plantrak, DDD, and HCOS) or Symphony Rx data (Prescriber, Prescriber/Payer, PHAST), Patient Claims data, Patient Longitudinal data, or other types of patient and physician-level data.
• Experience with market access and payer analytics platforms such as MMIT preferred.

Pay

$145,000—$210,000 USD

Benefits

• Medical, Dental & Vision Insurance
• Basic and Voluntary Life and AD&D Insurance
• Short- and Long-Term Disability Insurance
• Flexible Spending Accounts
• Health Savings Account
• Employee Assistance Programs
• Pet Insurance
• Retirement Savings 401k with company match and annual discretionary stock options
• Generous Paid Time Off, Sick Time, & Paid Holidays
• Career Development and Training