Associate Director, Client Service

About the role

The Associate Director plays a pivotal role within the Client Service organization, advancing the firm’s mission to build enduring partnerships with the world’s largest and most sophisticated pools of capital. Sitting at the center of client relationships, this role combines strategic thought partnership, investment fluency, and operational excellence to help clients achieve their objectives through high-quality returns and differentiated insights. In close partnership with Client Advisors, the Associate Director develops a deep understanding of each client’s goals, constraints, and governance structures, translating that insight into engagement strategies that strengthen relationships and drive commercial outcomes.

External Impact

• Build and deepen relationships with key client counterparts
• Serve as a trusted day-to-day thought partner
• Help reinforce the firm’s brand through clear and compelling communication of complex investment strategies
• Cultivate strong working relationships and second-level advocacy across client organizations
• Identify opportunities to expand partnerships in alignment with broader team objectives

Internal Leadership

• Lead day-to-day management of a client book
• Quarterback complex portfolio initiatives
• Drive cross-functional collaboration to execute against strategic goals
• Contribute meaningfully to both client outcomes and the long-term growth of the business
• Join a cohort responsible for driving internal improvements and initiatives in areas of content, training, and operations

Investment Fluency and Development

• Rigorous understanding of the firm’s investment approach, strategies, and portfolio construction philosophy
• Extensive training to develop deep fluency in core investment concepts

What Defines Excellence in This Role

• Strategic relationship understanding and judgment
• Marrying of client needs with Bridgewater strategy and offerings
• Intellectual rigor and investment fluency
• Commercial instinct aligned with long-term partnership building
• Effective key stakeholder management
• Clear, compelling communication of complex ideas
• Strong project leadership and collaboration with cross-functional teams
• Managing a high volume of tasks with varying complexity and timelines

Minimum Qualifications

• Minimum 5 years professional or equivalent experience
• Experience working with institutional clients
• Bachelor’s degree with a strong academic record
• Effective written and oral communication skills, with strong detail orientation
• A high degree of proficiency in Outlook, PowerPoint, Word, and Excel; general comfort with learning and using new software tools

Physical Requirements

• This role will be Westport, CT, based for the first year of training at a minimum and will follow a hybrid schedule of four days per week in the office, with occasional requirement to work out of our NYC office to participate in client engagements.
• From there, there will be an option to discuss location options that meet business and collaboration needs.

Wage Range

The total compensation range for this position is $350,000 – $650,000. Actual base salary will be dependent on the individual’s skills, experience, and qualifications. This role may also be eligible for other forms of compensation, including but not limited to a cash bonus.

Why Choose Bridgewater?

• Enable employees to build a great life and career
• Offer a competitive suite of benefits

Application

Please apply for this job.