Associate Director - Client Growth Partner (Hospitality)

We are a Digital Product Engineering company scaling globally. We build products, services, and experiences that inspire, excite, and delight, working across all devices and digital mediums. Our team of 17,000+ experts spans 39 countries, fostering a dynamic and non-hierarchical work culture.

About the role

We are seeking a high-intensity account growth leader to deliver double-digit year-over-year growth at one or more key accounts. You will position Nagarro as the strategic partner for AI transformation with CXOs, systematically expanding the breadth and depth of engagements.

Responsibilities

• Grow assigned portfolio by 15%+ year-over-year.
• Achieve revenue targets through structured account planning, shaping CXO agendas, collaborating with procurement, and identifying expanded offerings.
• Establish and maintain a "seat at the top table for AI" in managed accounts, partnering with AI advisors and capability leads.
• Procure public testimonials and references from clients about Nagarro’s work quality.

Requirements

• At least 5 years of key account leadership or similar experience managing a $20M+ account for a well-known professional services firm, with a strong track record in account expansion.
• Ability to credibly engage client CIOs, CTOs, CDOs, and business heads, building warm relationships.
• AI fluency in an industry context—can hold value-led conversations about AI transformation in at least one vertical.
• Deal shaping and commercial acumen—can construct and defend a business case, and is comfortable in procurement and legal negotiations.
• Collaborative operator—works constructively with engineering and capability teams, earning their trust and support. Low ego, high accountability.