Associate Director - Care Management

Responsibilities

• Coordinate oversight of clinical and administrative functions of the care management program.
• Accountable for the performance of three supervisors and their teams of social workers and care coordinators.
• Helps develop strategy in support of program goals and objectives in alignment with policy and regulatory compliance requirements.
• Provides decision support by preparing materials, progress reports, and data analyses for active projects and initiatives under consideration.
• Aids and advises the VP in implementing operational policies and procedures and ensures operational efficiency is maintained throughout the program.
• Advises the VP on operational issues related to program activities and recommends strategic solutions as appropriate.
• Reviews projects in progress and/or at completion to evaluate effectiveness, ensure compliance, accuracy, and timeliness.
• Participates in internal operational and leadership meetings where future planning, data review, discussion of issues etc.
• Contributes to special projects and performs other duties as needed.

Qualifications

• NYS LCSW.
• At least 7-10 years of post-MSW experience.
• Experience supervising social work staff within a health care setting.
• Demonstrated leadership experience in innovative programs with complex operational and regulatory requirements.
• Exceptional collaborative, organizational, and communication skills to meet the challenges of a complicated, evolving program.
• Ability to effectively liaise and work with a variety of internal and external stakeholders in the pursuit of programmatic goals and deliverables.
• Ability to review and analyze complex data relating to care management activities and initiatives.
• Proficiency in data analysis/management and related IT systems.
• Excellent written and verbal communication; able to summarize analyses in a way that simplifies complex ideas and synthesizes information into insights.
• Minimum of one year in current position.