Associate Director

Job Description

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina. The Senior Manager is responsible for participating in long-range strategic planning and short-range implementation to ensure the Ambulatory clinics are managed in a consistent manner that embraces patient-centered service, service excellence standards, and utilized efficient operational processes.

About the Role

The Senior Manager manages two or more professional and support staff including subordinate managers. They provide recommendations to the leaders throughout the organization and collaborate with leaders to establish operating procedures, enhance clinical and non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings. This role is also a key collaborator with the relevant departments and a thought leader in ambulatory quality and safety, coordination of care across the continuum, use of technological tools and solutions, metrics reporting, customer service, and process improvement.

Responsibilities

• Participate in long-range strategic planning and short-range implementation to ensure Ambulatory clinics are managed in a consistent manner.
• Manage and lead the analysis, planning, implementation, and expenditures and budget tracking of major operational projects or initiatives.
• Provide recommendations to the leaders throughout the organization.
• Manage initiatives, strategic priorities and programs which have an impact on the organization.
• Works independently and in collaboration with leadership to support the budget process and meet key operational goals.
• Plans, organizes, facilitates, monitors, and evaluates activities and functions of the department/functional business area based on employee/organizational goals.
• Collaborates with leaders to establish operating procedures, enhance clinical and non-clinical workflows, increase productivity, and improve overall quality outcomes and operational efficiencies within a variety of delivery settings.
• In addition to providing operational oversight to leaders for Ambulatory, this role is a key collaborator with the relevant departments and a thought leader in ambulatory quality and safety, coordination of care across the continuum, use of technological tools and solutions, metrics reporting, customer service, and process improvement.

Requirements

• Bachelor’s degree in a clinical field, health care management, business administration or a related degree (or equivalent experience) required.
• Master’s degree in healthcare related field such as Nursing, Healthcare Administration or MBA is preferred.
• Five (5) years of management work experience in ambulatory care leadership role or appropriate clinical area required; demonstrated ability to work effectively with physician leaders; talent in the selection and mentoring of a high-quality, effective team; proven ability to lead change, organize teams, and delegate responsibility appropriately; proven ability to use data to drive performance improvement; strong written and verbal communication skills.

Qualifications

• Bachelor's Degree or Equivalent Work Experience: 8 years progressive work experience and 3 years management experience.

Skills

• Ability to perform job functions while standing and sitting.
• Ability to perform job functions while walking and climbing stairs.
• Ability to work from elevated areas.
• Ability to work in confined/cramped spaces.
• Ability to perform job functions from kneeling positions.
• Ability to bend and twist at the waist.
• Ability to squat and perform job functions.
• Ability to perform gross motor activities with fingers and hands.
• Ability to perform firm grasping with fingers and hands.
• Ability to reach overhead.
• Ability to perform repetitive motions with hands/wrists/elbows and shoulders.
• Ability to use lower extremities for balance and coordination.
• Ability to reach in all directions.
• Ability to lift and carry 50 lbs. unassisted.
• Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted.
• Ability to lift from 36" to overhead 25 lbs.
• Ability to exert up to 50 lbs. of force.
• Ability to perform gross motor functions with frequent fine motor movements.
• Ability to deal effectively with stressful situations.
• Ability to work rotating shifts.
• Ability to work overtime as required.
• Ability to work in a latex safe environment.
• Ability to maintain 20/40 vision, corrected, in one eye or with both eyes.
• Ability to see and recognize objects close at hand or at a distance.
• Ability to match or discriminate between colors.
• Ability to determine distance/relationship between objects; depth perception.
• Ability to maintain hearing acuity, with correction.
• Ability to perform gross motor functions with frequent fine motor movements.
• Ability to deal effectively with stressful situations.
• Ability to work rotating shifts.
• Ability to work overtime as required.
• Ability to work in a latex safe environment.
• Ability to maintain tactile sensory functions.
• Ability to maintain good olfactory sensory function.
• Ability to be qualified physically for respirator use, initially and as required.

Benefits

• Health, dental, vision, and life insurance.
• Employer Sponsored Retirement Plan.
• Paid time off and extended sick leave.
• Paid Parental Leave.
• Disability insurance plan options.
• Continuous professional and clinical training.
• Competitive pay.
• Annual Merit Increase.
• Wellbeing resources.
• Tuition Reimbursement.
• Employee perks and discounts.
• Employee referral program.
• Flexible schedule options.
• Certification incentive program.