Associate Director, Alternative Investor Services

About the role

As the backbone of the investment world, SS&C is committed to excellent client service and our Investor Services teams are fundamental to the delivery of that service. Associate Directors coordinate new client launches, build and maintain strong client relationships and provide guidance and mentorship to their teams.

Responsibilities

• Career Development: Coordinate new client business meetings, clear communication of launch or conversion requirements
• Data Management: Analyze, establish and review new client launches and conversion fund data in database
• Auditor Collaboration: Work with external auditors and accounting to complete confirmation and due diligence requests
• Meeting Attendance: Attend and contribute to operational, client and regulatory meetings in order to maintain and improve client service
• Team Leadership: Provide coaching, training and leadership as necessary to the Investor Services team
• Issue Resolution: Act as an escalation point and problem solver for the team, ensuring action plans are implemented in case of any service issues
• Reporting: Review and validate investor reporting to distribute to investors
• Improvement Culture: Develop a culture of continuous efficiency improvements resulting in increased capacity

Requirements

• Bachelor’s degree in Finance or related field
• 8+ years’ experience in Investor Services or related field (financial services/fund administration, corporate communications, portfolio management or securities analysis)
• Previous management experience is required
• Strong knowledge of financial services/mutual funds/hedge funds/private equity funds required
• Excellent communication skills, including written, listening and presentation abilities
• Proven ability to work under pressure and meet deadlines
• Strong organizational and relationship building skills

Qualifications

• Not specified

Skills

• Not specified

Benefits

• Medical, dental, and vision coverage
• 401(k) plan with company match
• Paid time off, holidays, and parental leave
• Professional development reimbursement opportunity

Pay

• New Jersey: The expected base salary for the position is between $91,000 USD to $190,000 USD.
• New York: The expected base salary for the position is between $91,000 USD to $190,000 USD.

Schedule

• Hybrid