Associate Director, AI Clinical Decision Support

Position Overview

Leveraging deep expertise in strengthening healthcare systems, CHAI has launched an ambitious Artificial Intelligence (AI) initiative that responsibly harnesses AI to radically enhance health delivery, improve patient and provider experiences, and achieve significant cost and efficiency gains in low- and middle-income countries (LMICs). AI promises a significant leap in diagnostics, treatment optimization, patient engagement, and health systems efficiency. CHAI’s AI initiative seeks to systematically capture and scale these benefits, delivering meaningful, sustainable health impacts at scale.

Key Responsibilities

• Lead delivery of CHAI’s AI clinical decision support and agentic healthcare delivery initiatives end-to-end, from early pilots through scale, translating strategy and product roadmaps into sequenced work plans, milestones, accountable owners, and risk mitigation
• Own the program's forward view, track the frontier of clinical and agentic AI, anticipate where capabilities are heading, and reshape the roadmap and partnerships to stay ahead of the field rather than react to it, while pressure-testing new directions against real LMIC constraints, evidence, and safety requirements
• Continuously collaborate and liaise with the CHAI country leadership and departments, forge and maintain relationships with the Ministry of Health, including the digital health, clinical, and other relevant directorates, and coordinate engagement with the broader set of partners contributing to the initiative
• Evaluate how adjacent health system factors—demand generation, referral systems, infrastructure, supply chain, regulatory environment, human resources for health, data infrastructure—affect the initiative’s impact; surface them as they emerge, evidence them with data, and liaise with CHAI’s internal teams and external stakeholders to address them. This role does not own these adjacent programs, but is accountable for seeing them clearly and helping mobilize the wider system response
• Directly manage at least one Senior Associate / Manager / Sr. Manager; set a servant-leadership tone in which concerns and solutions are surfaced constructively, collaboratively, quickly, and without ego
• Own status reporting and stakeholder communications for senior CHAI leadership and external partners; produce clear written materials and progress narratives
• Anticipate and prepare for scale regulatory pathways, infrastructure dependencies, workforce readiness, monitoring systems, and the operational shifts required as the initiative expands
• Provide informed technical support to the CHAI country offices, other CHAI global departments, and ministries as needed
• Travel internationally as needed (25-40% annually) and regularly within the US to support partner engagement and pilot activities
• Undertake other responsibilities as needed at the request of CHAI leadership

Qualifications

• Bachelor’s degree required; master’s degree in public health, health systems, business administration, computer science, mathematics, or a related field strongly preferred
• Progressively greater responsibility and professional experience in health systems, health technology, or large program leadership, with substantial experience in low- and middle-income country contexts
• Demonstrated track record of bringing health technologies (preferred AI technologies) from development through to deployment at scale
• Demonstrated holistic understanding of healthcare ecosystems, including the intersections between infrastructure, regulatory requirements, supply chain, human resources, data management, referral pathways, validation studies, etc.
• Forward-looking strategic thinking stays fluent in the frontier of AI, anticipates where the technology and the field are heading, and has a track record of turning emerging possibilities into ambitious but credible plans, with the judgment to know which bold bets are worth making in safety-critical, resource-constrained settings
• Strong roadmap development and execution skills, ability to take ambitious, ambiguous strategy and turn it into structured, sequenced delivery
• Strategic thinking, with the ability to see opportunities and threats before they arise and to position the program for them
• Strong stakeholder management across government, donors, technical partners, and internal teams
• Servant-leadership style; track record of building teams that surface concerns and solutions constructively, move quickly, and gel with both country and global colleagues
• Strong written and oral communication skills in English, including the ability to produce clear status reports, briefings, and stakeholder communications
• Willingness and ability to travel internationally (25-40% annually) and regularly within the US