Associate Director, Access & Reimbursement- NPS -MS-Midwest

About the role

The Associate Director, Access & Reimbursement (ADAR) MS (Multiple Sclerosis) is a field-based role covering Phoenix, AZ, Denver, CO, and Las Vegas, NV. Associates must reside within the territory or within a reasonable daily commuting distance of 60 miles from the territory border. The role requires 60-80% travel over a broad geography.

Responsibilities

• Interact with large, complex accounts to support patient access within their aligned therapeutic area product(s).
• Proactively provide face-to-face education on programs to providers and staff to support integration of those products into office processes and workflows.
• Work with key members of therapeutic area offices to appropriately support patient access to products.
• Analyze problems and offer solutions, understanding specifics and supporting questions associated with patient reimbursement and addressing reimbursement issues with third party payers at the provider-level.
• Support pull-through on local coverage decisions to enable meaningful patient access within the system.
• Proactively communicate policy changes or issues that could potentially affect other departments.
• Maintain expertise in regional and local access landscape, anticipating changes in the healthcare landscape, and acting as the aligned therapeutic area product(s) reimbursement expert (as needed).
• Interface with Patient Support Center (hub) and Access & Reimbursement Managers on important matters related to patient case management, including tracking cases, issue resolution, reimbursement support, and appropriate office staff education.
• Collaborate with aligned cross-functional associates within NPC to share insights on customer needs and barriers for their aligned therapeutic area product(s) related to access and reimbursement.
• Educate HCPs using approved materials regarding acquisition pathways for Novartis products, educate on buy-and-bill end-to-end processes, workflows, and facility pull-through in complex accounts, including scenarios of centralized and decentralized acquisition, and use of alternative channels such as white bagging, clear bagging, brown bagging, and alternate site of care for administration.

Requirements

• Education: Bachelor’s Degree required. Business and/or biological science education preferred. Advanced degree preferred.
• Experience: 5+ Years of experience in pharmaceuticals / biotech industry focused in Patient Services, Market Access, Sales, and/or account management. With 2 of those years being in a Patient Services practice support role for a specialty product(s).
• Complex Practices Experience: Experience working with highly complex practices and/or health systems to establish access and acquisition pathways.
• Strategic Account Management: Strategic account management experience using a proactive approach to anticipate access hurdles impacting accounts and patient access.
• Integration Expertise: Deep expertise and experience integrating manufacturer-sponsored patient support programs.
• Specialty Products Knowledge: Experience with specialty products acquired through Specialty Pharmacy networks.
• Reimbursement Pathways Knowledge: Knowledge of reimbursement pathways (specialty pharmacy, buy-and-bill, retail).

Qualifications

• Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
• Must have a valid driver’s license.

Skills

• Problem Solving
• Communication
• Customer Service
• Collaboration
• Project Management

Benefits

• Comprehensive benefits package including health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits.
• A generous time off package including vacation, personal days, holidays and other leaves.

Pay

The salary for this position is expected to range between $160,300, and $297,700 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically.

Schedule

Meaningful travel is required, with the ability to drive and/or fly within the territory.

Driving is an Essential Function of this Role

Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role.

COVID-19 Vaccine Policy

While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination.

Accessibility & Reasonable Accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Why Novartis?

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?