Associate Director, Access & Reimbursement (ADAR) Immunology Full Portfolio - Western TX & NM

About the role

The Associate Director, Access & Reimbursement Manager, NPS Immunology- Western TX & NM geography. This is a remote & field-based role that covers the following, but not limited to: El Paso, TX, Albuquerque, NM and Lubbock, TX. Associate must reside within territory, or within a reasonable daily commuting distance of 60 miles from territory.

Key Responsibilities

• Interact with large, complex accounts to support patient access within their aligned therapeutic area product(s), proactively provide face-to-face education on programs to providers and staff in order to support integration of those products into office processes and workflows.
• Work with key members of therapeutic area offices (e.g., executives, providers, administrators, billing and coding staff, claims departments, revenue cycle managers) in order to appropriately support patient access to products.
• Ability to analyze problems and offer solutions. Understand specifics and support questions associated with patient reimbursement and provide support on reimbursement issues with third party payers at the provider-level. Analyze account reimbursement issues (as needed).
• Supports pull through on local coverage decisions to enable meaningful patient access within the system. Proactively communicate policy changes or issues that could potentially affect other departments.
• Maintain expertise in regional and local access landscape, anticipating changes in the healthcare landscape, and act as their aligned therapeutic area product(s) reimbursement expert (as needed).
• Interface with Patient Support Center (hub) and Access & Reimbursement Managers on important matters related to patient case management, including tracking cases, issue resolution, reimbursement support, and appropriate office staff education.
• Collaborate with aligned cross-functional associates within NPC (see above) to share insights on customer needs and barriers for their aligned therapeutic area product(s) related to access and reimbursement.

Minimum Requirements

• Education: Bachelor’s Degree required. Business and/or biological science education preferred. Advanced degree preferred.
• Experience: 5+ Years of experience in pharmaceuticals / biotech industry focused in Patient Services, Market Access, Sales, and/or account management. With 2 of those years being in a Patient Services practice support role for a specialty product(s).
• Complexity: Experience working with highly complex practices and/or health systems to establish access and acquisition pathways.
• Account Management: Strategic account management experience using a proactive approach to anticipate access hurdles impacting accounts and patient access.
• Integration: Deep expertise and experience integrating manufacturer-sponsored patient support programs.
• Specialty Products: Experience with specialty products acquired through Specialty Pharmacy networks.
• Reimbursement: Knowledge of reimbursement pathways (specialty pharmacy, buy-and-bill, retail).
• Residency: Candidate must reside within territory, or within a reasonable daily commuting distance of 60 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.

Preferred Qualification

• Experience: Working within Buy and Bill environments, including reimbursement and access support for provider-administered therapies.

Novartis Compensation Summary

The salary for this position is expected to range between $160,300, and $297,700 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Benefits and Rewards

Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.