Associate Director, Access & Reimbursement (ADAR) Immunology Full Portfolio - Western TX & NM

About the role

The Associate Director, Access & Reimbursement Manager, NPS Immunology- Western TX & NM geography is a remote and field-based role covering El Paso, TX, Albuquerque, NM, and Lubbock, TX. The role requires residency within the territory or within a reasonable daily commuting distance of 60 miles from the territory.

Responsibilities

• Interact with large, complex accounts to support patient access within their aligned therapeutic area product(s).
• Proactively provide face-to-face education on programs to providers and staff to support integration of those products into office processes and workflows.
• Work with key members of therapeutic area offices to appropriately support patient access to products.
• Analyze problems and offer solutions, understanding specifics and supporting questions associated with patient reimbursement and addressing reimbursement issues with third-party payers at the provider-level.
• Support the pull-through of access and reimbursement strategy and downstream operations within their aligned accounts.
• Manage expertise in regional and local access landscape, anticipating changes in the healthcare landscape, and acting as the reimbursement expert for their aligned therapeutic area product(s).
• Interface with the Patient Support Center (hub) and Access & Reimbursement Managers on important matters related to patient case management, including tracking cases, issue resolution, reimbursement support, and appropriate office staff education.
• Collaborate with aligned cross-functional associates within NPC to share insights on customer needs and barriers for their aligned therapeutic area product(s) related to access and reimbursement.
• Educate HCPs using approved materials regarding acquisition pathways for Novartis products, educate on buy-and-bill end-to-end processes, workflows, and facility pull-through in complex accounts, including scenarios of centralized and decentralized acquisition, and use of alternative channels such as white bagging, clear bagging, brown bagging, and alternate site of care for administration.

Requirements

• Education: Bachelor’s Degree required. Advanced degree preferred. Business and/or biological science education preferred.
• Experience: 5+ Years of experience in pharmaceuticals / biotech industry focused in Patient Services, Market Access, Sales, and/or account management. With 2 of those years being in a Patient Services practice support role for a specialty product(s).
• Complex Practice Experience: Experience working with highly complex practices and/or health systems to establish access and acquisition pathways.
• Strategic Account Management: Strategic account management experience using a proactive approach to anticipate access hurdles impacting accounts and patient access.
• Integration Expertise: Deep expertise and experience integrating manufacturer-sponsored patient support programs.
• Reimbursement Knowledge: Experience with reimbursement pathways (specialty pharmacy, buy-and-bill, retail).
• Specialty Products: Experience with specialty products acquired through Specialty Pharmacy networks.

Qualifications

• Residency: Must reside within territory, or within a reasonable daily commuting distance of 60 miles from the territory border.
• Travel: Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
• Driving: Driving is an Essential Function of this Role.

Pay

The salary for this position is expected to range between $160,300, and $297,700 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically.

Schedule

The schedule for this role is remote and field-based, requiring travel to cover the designated territories.

Benefits

Novartis offers a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. Employees are also eligible for a generous time off package including vacation, personal days, holidays and other leaves.