Associate Digital Designer

About the role

The associate digital designer, as a member of HOPE’s digital team, supports the marketing department by producing visual content for web, email, presentations, and other digital channels. Working closely with the graphic design and digital teams, this role helps execute screen-based design across a range of marketing initiatives – from campaign assets and email graphics to web page design and CMS updates. This role is an opportunity to grow as a designer within a creative, mission-driven team, contributing meaningfully to HOPE’s efforts to proclaim Christ and alleviate poverty.

Responsibilities

• Create graphics for HOPE’s website, email campaigns, digital advertising, social media, and other screen-based materials in alignment with brand standards.
• Design and update web graphics, banners, landing page assets, and other digital content under direction from the digital design team.
• Apply consistent use of typography, color, and imagery to maintain visual brand integrity across all screen-based outputs.
• Design and format PowerPoint presentations for donor events, leadership communications, and internal meetings.
• Support page design and asset updates in ExpressionEngine (HOPE’s content management system), placing and formatting visual elements while maintaining visual consistency across web pages.
• Aid in email design and production, supporting visually engaging communications for donor, partner, and organizational audiences.
• Incorporate AI tools into design workflows to work efficiently and expand creative output, exercising judgment to ensure quality and brand alignment in all AI-assisted work.
• Utilize Asana to manage and communicate on design requests, tracking project deadlines and priorities to ensure timely delivery of planned and requested materials.
• Work closely with the graphic design, digital, and marketing strategy teams, serving as a collaborative partner on screen-focused projects and helping ensure design work supports broader marketing goals.
• Maintain organized design asset libraries and assist with file management to support team efficiency.
• Support photo and video asset management workflows, including uploading and categorizing files and assisting with photo and video editing as skills and bandwidth allow.

Requirements

• Personal confession of Christian faith and commitment to the mission and vision of HOPE International
• A degree in Graphic Design, Digital Design, Marketing, Communications, or a related field, or relevant experience
• Excellent visual communication skills; understanding of typography, color theory, and design principles
• Strong design portfolio demonstrating visual communication ability across screen-based formats
• Proficiency with Adobe Creative Cloud – Photoshop and Illustrator required
• Proficiency with Microsoft Office Programs – Word, Excel, and PowerPoint
• Basic familiarity with HTML and CSS; understanding of how designs translate to the web
• Experience with a content management system (CMS); willingness to learn ExpressionEngine
• Familiarity with HTML email design and/or email service platforms (such as Salesforce Marketing Cloud) a plus
• Detail-oriented without losing sight of the bigger picture
• Excellent organizational and time management skills; ability to balance multiple demands and deadlines with composure
• 1+ years of professional design experience preferred
• Experience using AI tools in a design workflow; ability to apply AI-assisted output with sound judgment and brand awareness
• Experience with photo editing (Adobe Lightroom or Photoshop) a plus
• Basic animation or motion graphics skills a plus
• Knowledge of modern web design standards, best practices, and UI/UX design principles a plus

Qualifications

• Undergraduate students who have completed at least their sophomore year by the start of the internship, recent graduates, and graduate students are eligible to apply for internships.
• Recent graduates, graduate students, and business professionals are eligible to apply for fellowships.
• Spring and fall fellowship applications are considered on a rolling basis.
• Individuals being considered for a position will have a preliminary pre-recorded interview and then secondary interviews over the phone or Microsoft Teams.
• HOPE International offers a stipend to offset the expense of rent during the internship/fellowship. Interns and fellows receive a stipend of $500/month. HOPE may provide interns and fellows with fundraising resources if necessary.
• Applicants requiring an earlier decision date should state such in their application. Although HOPE will try to grant these requests, the candidate will be competing against an unknown candidate pool, which lessens the likelihood of a favorable decision.
• Full-time interns and fellows work 32-hour weeks (8:00 a.m. to 5:00 p.m. with an hour for lunch) and are given Friday off. Because HOPE interns and fellows work a shortened week, there may be opportunities for them to seek weekend employment to help cover expenses. Work schedules vary for interns and fellows based overseas.
• Internships with HOPE should span a minimum of 10 weeks and can be extended up to a total of nine months per the acceptance of the supervisor. Fellowships are typically 6- to 12-month positions.

Benefits

• Stipend to offset the expense of rent during the internship/fellowship ($500/month)
• Opportunities for fundraising resources
• Flexible work schedule based on overseas assignments

Pay

$22.59/hour - $24.52/hour

Schedule

Full-time (32 hours per week)

Department

Marketing

Reports to

Senior Digital Design Manager

Location

Lancaster, PA

Committee

A small group of relevant people connected to the open position is formed to discuss the needs and requirements.

Post & Review

The job description is posted, and we review all applicant resumes.

Screen & Invite

We review and screen candidates for skill, culture, and mission fit and then invite them to an initial interview.

Second Interview

We will then pass along qualified candidates to the hiring manager for a second-round phone interview.

Decision

At that point we will make a decision.

What we do

Read about HOPE's holistic model for empowering families in poverty.

Where we serve

Discover more about the regions and countries HOPE serves.

Our leadership

Meet the men and women who provide HOPE's strategic direction.

Our philosophy

Learn how HOPE's approach promotes dignity not dependency.

Stories we love

Watch videos about the families HOPE serves around the world.

Key dates

• The openings for HOPE's summer internship program are posted in the fall and applications are typically accepted through mid-January.
• The summer term for internships is late May through mid-August.
• Many fellowship openings also begin around late May and will continue beyond mid-August, but fellowships could also be posted and begin at any time of year.

Why is HOPE International in Lancaster, PA?

HOPE was founded in Lancaster in 1997 by Jeff Rutt, a local home builder. A vibrant city of approximately 60,000 people, Lancaster has something for everyone. Here are the top 10 reasons we love Lancaster:

• Named by Forbes as one of the 10 coolest cities to visit in the U.S.
• Close to Baltimore, Philadelphia, D.C., and New York—but without the high cost of living
• Great shopping and a vibrant local food scene
• Home of the country’s oldest continuously operating farmers’ market
• Regular events like First Friday, free concerts in Long’s Park, and more
• Scenic location, perfect for exploring the great outdoors
• Dynamic art, theater, and music scenes
• Downtown Lancaster is unique and authentic
• Summer evenings cheering on our very own minor league baseball team
• Delicious ice cream and whoopie pies: Need we say more?

What is HOPE culture like?

We like to say that we take our work seriously, but we don’t take ourselves too seriously. Our culture is something we’re really excited about. So excited that we have a whole section on this page dedicated to talking about it. Learn more about our culture through our PASSION statement, manifesto, and statement of faith.