Associate, Digital Communications

About the role

Thanks for your interest in the Success Academy Communications Team! We are a high-speed, mission-driven team that keeps staff, families, and scholars informed and engaged. As an organization that always has a new project to launch or a complex hurdle to overcome, we are looking for a Digital Communications Associate who is a fast, meticulous problem-solver.

Key Responsibilities

• Own the delivery process for a high volume of digital communications, ensuring 100% accuracy and alignment with the Annual Communications Lifecycle.
• Leverage AI tools (e.g., Claude, Gemini) to identify process efficiencies, generate content variations, and design best practices for automated workflows.
• Proofread, copy-edit, and format content across email, text, and web platforms with a meticulous eye for detail.
• Apply design principles to all communications to ensure a cohesive and professional brand identity.
• Track key performance metrics, synthesize data into actionable insights, and collaborate with stakeholders to optimize communication strategy.

Required Qualifications

• 1-3 years of experience in digital/written content management or communications.
• Proficiency in digital design (e.g., Canva, Adobe Creative Cloud) and HTML/CSS.
• Strong data literacy, with advanced proficiency in Google Sheets/Excel (e.g., VLOOKUP, pivot tables).
• Demonstrated ability to manage complex, competing priorities in a fast-paced environment.
• Excellent written and verbal communication skills; ability to simplify complex information for diverse audiences.

Required Traits

• A sense of ownership, proactivity, resourcefulness, and urgency.
• Nimble go-getter energized by the opportunity to be part of a dynamic, entrepreneurial culture.
• Attentive to detail and diligent about accuracy.
• Proven quick learner and problem-solver.

Pay

Exact compensation may vary based on skills and experience. This position is not bonus eligible.

Schedule

Not specified.

Benefits

Not specified.