Associate Developer

About the role

The IT Service Management Specialist will serve as part of the BIT Applications Development team, supporting Agency IT service management objectives through the development, enhancement, and maintenance of business applications.

Responsibilities

• Support incident and change management activities by analyzing application issues, implementing fixes, and preparing code changes for deployment.
• Assist in evaluating, designing, and improving IT service processes by developing small application enhancements, scripts, and automation components.
• Develop, maintain, and enhance application monitoring components, including alerts, logs, and health checks used by larger monitoring systems.
• Participate in IT service management activities by supporting the application lifecycle (design, build, test, deploy, improve).
• Affiliate in performing risk and impact assessments for application changes by analyzing code dependencies and documenting potential service effects.
• Create and maintain technical documentation for applications, service components, and development procedures.
• Cook with stakeholders, vendors, and team members to support application functionality and service delivery.

Requirements

• A baccalaureate degree from an accredited college in computer science, engineering or a related field and four years of satisfactory full-time experience related to information technology service management, process management, operations;
• A baccalaureate degree from an accredited college and eight years of satisfactory full-time experience related to information technology service management, process management, operations;
• Education and/or experience which is equivalent to "1" or "2" above.

Preferred Skills

• At least 3 years of experience developing and maintaining .NET applications using C#, MVC, jQuery/JavaScript
• At least 3 years of experience with .NET Framework 3.5 or higher and IIS 7.5 or higher
• At least 3 years of experience writing complex queries in T-SQL
• At least 2 year of experience developing reports using SSRS
• At least 2 year of experience both developing and consuming WCF and REST/API services.
• At least 1 years of experience performing customizations and configurations on the Microsoft Dynamics CRM/XRM platform (2013/2015/2016/365)
• At least 1 year of experience with Microsoft Azure services (app services, logic apps, storage accounts, etc.)
• Microsoft certifications for Dynamics 365/CRM and .NET web applications are a plus