Associate CSC - Bilingual (SP) - Job #1024

About the role

This position is specifically intended for students currently enrolled at California State University, Northridge (CSUN) in a Behavioral Science, Health, or Human Services-related program. Please note this is a Part time position.

Responsibilities

• Receives supervision from Consumer Services Supervisors/Managers.
• Assists service coordination staff in facilitating and following through on approved service actions.
• Provides information, advocacy, and service coordination for individuals and their families.
• Identifies and coordinates services for individuals and families, focusing on basic, non-complex cases.
• Maintains accurate and timely documentation, including forms and reports, in compliance with regulations and NLACRC policies.
• Advocates on behalf of individuals receiving services through community agencies.
• Schedules and participates in interdisciplinary meetings with individuals served, their families, service providers, and advocates.
• Identifies barriers to service delivery and implements culturally responsive strategies that foster empathy, trust, and respect.

Requirements

• Must be enrolled in an accredited college or university, pursuing a degree in a Health and Human Services-related field.
• Must have two (2) professional letters of recommendations.

Qualifications

• Knowledge of intellectual and/or developmental disabilities, social service provision.
• Customer service, strong organizational skills, strong verbal and written communication skills.
• Computer use, including proficiency with Microsoft Office 365, Word, and Outlook.
• Ability to work and collaborate successfully with people from diverse backgrounds.

Skills

• Customer service, strong organizational skills, strong verbal and written communication skills.
• Computer use, including proficiency with Microsoft Office 365, Word, and Outlook.
• Ability to work and collaborate successfully with people from diverse backgrounds.

Benefits

NLACRC Offers An Excellent Benefits Package

• Health Insurance - We provide a generous contribution to additional plans that the employee may select for employee only or employee and dependents costs.
• Dental Insurance – NLACRC pays the full cost of the Dental DMO Plan for employees and eligible dependents. We also offer a Dental PPO plan with a low employee monthly contribution for employees and eligible dependents.
• Pre-Tax Flexible Spending Account for eligible health care expenses.
• Pre-Tax Dependent Care Flexible Spending Account for eligible dependent care expenses.
• No cost Life, Accidental Death & Disability, Long Term Disability Insurance for Employees.
• No cost Vision plan for employees and eligible dependents.
• Retail plan - NLACRC is a member of CalPERS which is a defined benefit plan that provides a monthly retirement allowance for eligible employees.
• Two (2) deferred compensation plans - 457 and 403(b).
• Paid Time Off – Eligible for 3 weeks of accrued vacation in the first year, 8 hours per month sick time, education, wellness, and sabbatical time.
• Holidays – NLACRC offers 12 paid holidays throughout the year.
• Most positions are offered a hybrid – remote option.

Employment Guidelines

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Pay

This position is a part-time hourly, non-exempt position. The pay rate range is $23.35/hour. Base Pay Rate / Salary Range Information The actual amount offered within the posted salary/pay rate range (if applicable) will depend on a variety of factors, including degree obtained/education, experience, skills and abilities, and other relevant job-related factors. The lower end of salary range applies to candidates who meet minimum qualifications or have limited years of relevant experience; the higher end of range will apply to seasoned candidates with considerable years of direct relevant experience.

Schedule

The Position And Job Summary Under enhanced supervision, the Associate Consumer Service Coordinator provides information, advocacy, and service coordination for individuals and their families. This part-time role requires a commitment of 16 hours per week, working 8 hours per day over 2 days.