Associate Community Relations Director
About the Role
We are currently looking for a caring, motivated, goal-oriented individual for the role of Associate Community Relations Director. If you enjoy building relationships, thrive in a fast-paced environment, and have experience helping seniors and their families navigate the process of selecting a community, this opportunity is for you. Join a positive work environment and be part of a team that is proud of the difference they make in the lives of seniors.
Responsibilities
- Provide support to the Community Relations Director
- Maintain marketing database
- Assist in ensuring model suite(s)/apartment(s) are well maintained and presentable
- Demonstrate effective telephone skills by producing qualified leads and appointments
- Prepare residents’ administrative files and coordinate with Business Office
- Facilitate scheduling of resident assessments
- Greet resident and family on move-in day and support them through the process
- Organize, coordinate, and assist in planning marketing events, including weekend events
- Assist in touring and interviewing prospective residents and their families
- Coordinate various marketing fulfillment duties and systems including direct mail, packages, letters, catalogs, and other sales literature
- Perform other duties as assigned
Qualifications
- At least one year of experience in an administrative sales support role involving customer service
- Associate or bachelor’s degree preferred, or two to three years of related experience and/or training, or equivalent combination of education and experience
Skills
- Interest in working with seniors
- Courteous and friendly demeanor
- Superior customer service skills
- Collaborative approach to work
- Detail-oriented
- Exceptional time management and organizational skills
Benefits
- Competitive pay plus comprehensive benefits (available day one of your first full month of employment)
- Generous PTO package, including your birthday as a paid holiday
- Medical, dental, and vision insurance
- 401k with company match
- Employee assistance program
Why Work With Us
- Family-owned and operated management company
- Team approach to work
- Smaller by design - not a big national chain, meaning more corporate involvement and support
- Make a difference in the lives of those who live with us
VP Advantage Services LLC/ Vantage Point Retirement Living is an equal opportunity employer. Our company’s philosophy is our commitment to non-discriminatory practices for our residents, staff, and business partners. Through our cultural awareness, we celebrate the diversity of residents and staff by supporting various celebrations, history, and means of acknowledgement of all cultures we serve.