Associate Community Manager
Edward Rose & Sons · Westland, MI · 4 days ago
Marketing$25.31/hrFull-time
Job Details
Responsibilities
- Generate and handle traffic, leasing apartments, qualifying prospective residents, preparing lease documentation, and completing move-in and move-out procedures
- Oversee assigned department(s) and work cohesively with supervisors to ensure each team’s success in their day-to-day operations
- Promote high quality customer service through team development initiatives
- Consistently review and develop the team on technical and administrative processes
- Interview and hire qualified candidates
- Successfully acclimate new hires into their roles
- Successfully evaluate and resolve resident concerns in a timely manner
- Identify areas for improvement and suggest practical updates to enhance resident retention and revenue
- Evaluate contractor projects upon completion to ensure high quality and contract compliance
- Aid the Property Manager with accurate and timely report submission
- Accurately prepare and submit communications to the collections department
- Participate in organizing and facilitating community events and other special projects as assigned
- Note repairs, replacements needed and appropriate charges for resident damages upon move out
Requirements
- Bachelor’s degree is preferred
- Previous experience in a supervisory role is preferred
- Previous sales or customer service experience is required
- Previous leasing experience is preferred
- Must be proficient with Microsoft Office programs
- Experience using Yardi Voyager or related property management software is preferred
- Maintain a professional appearance following team dress code policy
- Must be flexible with work schedule
What's in it for you?
- Comprehensive benefits package, including 401(k) with company match
- On the job training and development
- Generous paid time off programs
- Competitive compensation plan with bonus opportunities
- Great work environment
- Opportunities for advancement
- Discounted apartment home
Pay
Starting at $25.31 per hour or higher, based on experience.
Schedule
Weekend hours may be assigned.