Associate Community Banker

About the role

This position is located at our Casper, WY Downtown branch.

Responsibilities

• Delivers personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions.
• Opens and maintains a variety of products, including consumer and basic business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer credit cards, and more.
• Performs Teller duties, conducting a variety of financial transactions such as check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin.
• Holds financial conversations with clients and prospects to determine needs and provide appropriate solutions.
• Identifies referral opportunities to other lines of business—including, but not limited to, Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management—consistently utilizing 360 View to document referrals and other client activity.
• Builds client relationships through proactive outreach and follow-up.
• Completes work accurately with minimal errors.
• Participates in volunteer activities and financial education efforts.
• Stays current on regulatory changes and demonstrates compliance with all bank regulations, policies, and procedures related to assigned job functions; knowledge may be gained through coursework and on-the-job training.
• Performs other duties as assigned.

Qualifications

• Demonstrates strong attention to detail and the ability to follow verbal and written instructions while maintaining confidentiality.
• Possesses working knowledge of personal computers, Microsoft programs, and strong 10-key skills.
• Maintains working knowledge of digital platforms, CRM systems, and emerging technologies.
• Adds, subtracts, multiplies, and divides in all units of measure, using whole numbers, common fractions, and decimals.
• Solves problems involving a few concrete variables in standardized situations.
• Demonstrates timely completion of work and adjusts to workload demands to meet expected deadlines.
• Produces complete and accurate work, displaying pride and professionalism in all tasks.
• Takes personal initiative and serves as a positive example for others to follow.

Benefits

Generous Paid Time Off (PTO) in addition to paid federal holidays.
Child Care Assistance Program for eligible dependent(s).
Exercise reimbursement program for employees.