Associate Clinical Oncology Specialist

About the role

Territory: This role covers the San Antonio region, including New Braunfels, San Marcos, and surrounding areas.

Responsibilities

• Contribute to account sales, service, and support activities of all Oncology products.
• Ensure patients adhere to the prescribed test cadence to improve patient outcomes.
• Identify areas of improvement in clinical workflows, test fulfillment, internal systems and processes.
• Cultivate and maintain key relationships with customers and internal partners to enable Signatera patient retention and unit growth within existing customers.
• Educate medical professionals on Natera's tools and resources to facilitate test order management.
• Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume.
• Partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider.

Qualifications

• Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience.
• Medical assistant, clinical support, patient liaison, or nursing background.
• Minimum of 2 years of sales experience.
• Knowledge, skills, and abilities include thriving in ambiguous environments, exceptional interpersonal and analytical skills, strategic thinking, self-motivation, and strong communication skills.
• Proficient in Microsoft PowerPoint and Excel; Gmail; fluent in understanding data spreadsheets and technologies.
• Demonstrated ability to quickly learn software and reporting systems.

Skills

• Thrive in ambiguous environments.
• Exceptionally bright, flexible, self-motivated, and results-oriented.
• Strong interpersonal and analytical skills.
• Ability to think strategically and execute tactically.
• Act with a sense of urgency.
• Desire to work in a fast-paced environment and work independently.
• Excellent organizational and communication skills (written and verbal).
• Demonstrated ability to effectively present to both internal and external customers.
• Effective time management skills with the ability to assess and prioritize tasks.
• Proficient in Microsoft PowerPoint and Excel; Gmail.
• Fluent in understanding data spreadsheets and technologies.
• Demonstrated ability to quickly learn software and reporting systems.

Benefits

• Competitive benefits including comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents.
• Free testing and fertility care benefits for employees and their immediate families.
• Pregnancy and baby bonding leave.
• 401(k) benefits.
• Commuter benefits.
• A generous employee referral program.

Pay

On-target earnings (OTE) represent the total potential income an employee can earn by achieving 100% of their performance goals. It combines a base salary with commissions and serves as an estimated figure rather than a guaranteed amount, providing a guideline based on average performance outcomes. On-target earnings (OTE) $110,000—$130,000 USD.

Schedule

This position requires the ability to use a computer keyboard, communicate over the telephone, and read printed material. Duties may require working outside normal working hours (evenings and weekends) at times. 25-50% travel required.

Our Opportunity

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers, and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

What We Offer

Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life, and disability plans for eligible employees and their dependents. Additionally, Natera employees and their immediate families receive free testing in addition to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits, and much more. We also offer a generous employee referral program!

Equal Opportunity Employer

We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities, and perspectives. Inclusive collaboration benefits our employees, our community, and our patients, and is critical to our mission of changing the management of disease worldwide. All qualified applicants are encouraged to apply, and will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, disability, or any other legally protected status. We also consider qualified applicants regardless of criminal histories, consistent with applicable laws. If you are based in California, we encourage you to read this important information for California residents. Link: Notice of Data Collection for California Residents.