Associate Clinical Oncology Specialist
About the role
The designated territory for this role covers Santa Monica and surrounding areas. The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products. The role includes ensuring patients adherence to the prescribed schedule with a focus on improving patient outcomes. The individual will identify areas of improvement in clinical workflows, supply fulfillment, internal systems and processes.
Responsibilities
- Work with assigned COS to grow, maintain & support existing customers
- Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth
- Analyze and monitor patient sing to ensure that patients remain on the protocol prescribed by the Oncologist
- Absorb the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving
- Become experts on all Natera Oncology products and processes to maximize effectiveness in the field
- Educate medical professionals on the tools and resources that Natera provides to facilitate s order management
- Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume
- Be a key team player within the sales organization who can partner with internal stakeholders, such as sales reps, patient coordinators, territory managers, etc., to achieve the best outcomes for the patient and the provider
Qualifications
- Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience
- Clinical support, patient liaison or nursing background in oncology
- Minimum of 2 years of medical sales experience
Physical Demands & Work Environment
- Duties are typically performed in a medical office or hospital setting
- This position requires the ability to use a computer keyboard, communicate over the telephone and read printed material
- Duties may require working outside normal working hours (evenings and weekends) at times
- 25-50% travel required
Pay
In addition to a base salary, we offer uncapped commission, a car allowance program, and Restricted Stock Units (RSUs).
Schedule
Compensation & Total Rewards The compensation package listed is for 1st year OTE, which are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. On-target earnings (OTE) represent the total potential income an employee can earn by achieving 100% of their performance goals. It combines a base salary with commissions and serves as an estimated figure rather than a guaranteed amount, providing a guideline based on average performance outcomes. This position is also eligible for additional compensation and benefits through Natera’s robust Total Rewards program, including: Long-term equity awardsComprehensive health benefits (medical, dental, vision)401(k) with company matchGenerous paid time off and company holidaysAdditional wellness and work-life benefits Compensation Range $110,000—$130,000 USD