Associate, Client Services -Full-Time (Summer 2027)
True North Insights is a global expert network that connects organizations with subject matter experts who provide critical insights to inform strategic decision‑making. Founded in 2019 in New York City, the firm has risen to #7 in North America and #10 globally in just five years and is expanding into Europe and beyond.
About the role
As an Associate, you’ll manage engagements from start to finish, coordinate with experts, and ensure projects deliver clear, actionable insights. No two days are the same. One day, you may be helping a hedge fund gain insights from a European airline's veteran. Another, you could coordinate a consultation with a former Fortune 10 C-suite executive to inform a client’s eCommerce strategy.
Responsibilities
- Identify and engage experts with relevant experience to meet client needs. Reach out to experts to confirm availability and alignment with client objectives.
- Coordinate consultations to ensure smooth communication and delivery of client objectives into research plans and timelines. Manage multiple projects efficiently, delivering reliable outcomes under tight deadlines.
- Make informed decisions about expert selection, project scheduling, and outreach strategy
- Collaborate with teams worldwide to ensure projects meet client expectations.
Requirements
- Strong academic background with an attained Bachelor’s degree from an accredited institution (Minimum GPA of 3.5)
- 6–18 months of professional experience; internships or roles demonstrating client engagement or problem‑solving a plus.
- Authorized to work in the U.S., including F-1 visa holders with STEM OPT
Qualifications
- Demonstrated initiative or leadership in academic, athletic, professional, or extracurricular activities during school/university.
- Motivated by goals and driven by measurable outcomes.
- Resilient, resourceful, and unafraid to roll up your sleeves.
Skills
- Strong verbal and written communication skills; professional and articulate presence.
- Thrive in fast‑paced, results‑driven environments.
- Take initiative, solve problems independently, and follow through reliably.
- Fluent in English; additional languages a plus
Benefits
- Comprehensive paid training in project execution, client management, and professional development
- Diverse industry exposure—Associates are never siloed into a single sector.
- Health, dental, and vision insurance
- 401K plan with guaranteed 3% company contribution
- Paid vacation, sick leave, and company holidays
- Monthly commuting and mobile phone stipends
- Daily office perks: free lunch, snacks, Monday breakfast, and weekly social events
Pay
Average to high‑performing associates typically earn $91,500–$125,000 in annual total first‑year compensation, consisting of a $72,000 base salary, a $3,000 sign‑on bonus, and an uncapped monthly performance bonus.