Associate, Client Services - Consulting Client Team

About the role

True North Insights is a global expert network that connects organizations with subject‑matter experts to inform strategic decision‑making. Founded in 2019 in New York City, the firm has quickly risen to #7 in North America and #10 globally.

As an Associate, you will manage engagements from start to finish, coordinate with experts, and ensure projects deliver clear, actionable insights. The anticipated start date is September 8, 2026. No two days are the same – you may help a hedge fund gain insights from a European airline veteran one day, and coordinate a consultation with a former Fortune 10 C‑suite executive to inform a client’s eCommerce strategy the next.

Responsibilities

• Identify and engage experts with relevant experience to meet client needs.
• Reach out to experts to confirm availability and alignment with client objectives.
• Coordinate consultations to ensure smooth communication and delivery of client objectives into research plans and timelines.
• Manage multiple projects efficiently, delivering reliable outcomes under tight deadlines.
• Make informed decisions about expert selection, project scheduling, and outreach strategy.
• Collaborate with teams worldwide to ensure projects meet client expectations.

Requirements

• Bachelor’s degree from an accredited institution with a minimum GPA of 3.5.
• 6–18 months of professional experience; internships or roles demonstrating client engagement or problem‑solving are a plus.
• Authorization to work in the United States (including F‑1 visa holders with STEM OPT).

Qualifications

• Strong interest in supporting Tier 1 or Tier 2 global management consulting firms on commercial due diligence, growth strategy, market assessments, operational improvement, or similar engagements.
• Understanding of the pace, service expectations, and relationship management required to support consulting clients.
• Demonstrated initiative or leadership in academic, athletic, professional, or extracurricular activities.
• Fluent in English; additional languages are a plus.

Skills

• Strong verbal and written communication; professional and articulate presence.
• Ability to thrive in fast‑paced, results‑driven environments.
• Self‑starter: take initiative, solve problems independently, and follow through reliably.
• Resilient, resourceful, and unafraid to roll up your sleeves.
• Motivated by goals and driven by measurable outcomes.

Compensation

Base salary $65,000 with an uncapped monthly bonus; total compensation for high‑performing associates averages $85,000–$115,000.

Benefits

• Health, dental, and vision insurance.
• 401(k) plan with a guaranteed 3 % company contribution.
• Paid vacation, sick leave, and company holidays.
• Monthly commuting and mobile phone stipends.
• Daily office perks: free lunch, snacks, Monday breakfast, and weekly social events.
• Comprehensive paid training in project execution, client management, and professional development.
• Clear growth milestones with potential to advance into leadership roles, including equity opportunities within 24 months.