Jobs · Customer Service · New York

Associate, Client Services

hackajob · New York, NY · 2 wk ago
On-siteCustomer Service$96k–$127k/yrFull-time

Why Join Us?

We're offering more than a role - we're offering a career launchpad. As a Client Services Associate, you'll develop the commercial awareness and business acumen that open doors to long-term careers in sales, account management, leadership, research and so much more. We promote from within, and our top performers move into management in as little as two years.

What Youâll Do

  • Owning projects end-to-end, truly understanding the specific client needs and scheduling high-calibre expert calls.
  • Cold calling and engaging experts across industries, overcoming objections and winning buy-in.
  • Working at speed, managing multiple projects and clients at once.
  • Learning fast, gaining broad knowledge of markets, business models, and regulations.
  • Cross-selling the full range of Third Bridge services including content library, surveys, advisory, as well as 1-1 calls.

What Youâll Gain

  • Commercial edge: Sales, negotiation, relationship-building skills and the opportunity to develop leadership skills very early in your career.
  • Client exposure: Work with leading private equity firms, hedge funds, and consultancies.
  • Clear progression: Every manager started in the Associate role; promotion possible within 2 years.
  • Annual Personal Development Allowance to invest in your growth.

What Weâre Looking For

  • You're intellectually strong, you're ambitious, have leadership or extracurricular experience, and have shown grit through internships, work experience, or other achievements.

Salary and Benefits

  • Total first-year salary is expected to be $96,000-$127,000 (based on average-high performance). This is inclusive of a $75,000 base salary plus an uncapped performance bonus accessible after your first month.
  • Comprehensive benefits including health, dental, vision, 401K matching, and more.
  • Good work-life balance with 15+ vacation days, flex days, and work from anywhere for one month per year.
  • An engaging culture with social events, professional development, and a dynamic, supportive team.

Job Details

Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert insights across multiple sectors, geographies, and topics.

For nearly 20 years, we've helped clients access knowledge on demand from experts, in-person and through our Library covering over 65,000 companies.

About the Role

We're offering more than a role - we're offering a career launchpad. As a Client Services Associate, you'll develop the commercial awareness and business acumen that open doors to long-term careers in sales, account management, leadership, research and so much more. We promote from within, and our top performers move into management in as little as two years.

Qualifications

  • You're intellectually strong, you're ambitious, have leadership or extracurricular experience, and have shown grit through internships, work experience, or other achievements.

Benefits

  • Comprehensive benefits including health, dental, vision, 401K matching, and more.
  • Good work-life balance with 15+ vacation days, flex days, and work from anywhere for one month per year.
  • An engaging culture with social events, professional development, and a dynamic, supportive team.

Pay

  • Total first-year salary is expected to be $96,000-$127,000 (based on average-high performance). This is inclusive of a $75,000 base salary plus an uncapped performance bonus accessible after your first month.

Schedule

  • Flexible work schedule with the option to work from anywhere for one month per year.

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