Associate Claims Specialist
About the role
As a Cargo Associate Claims Specialist, you will work closely with the customers we insure to resolve their cargo claims. You will use analytical and investigative skills to examine, negotiate, and settle claims while determining liability and coverage. We provide a comprehensive training program for our new hires to help set them up for success.
Key Responsibilities
- Investigate, evaluate, negotiate and settle physical damage and cargo claims
- Document claim events and payments
- Negotiate fair and equitable settlements and authorize payments
Qualifications
- 1-5 years claims adjusting experience
- Ambition and a desire to learn
- Solid communication, critical thinking, and negotiation skills
- Knowledge of the commercial trucking industry is a plus
Benefits
- Competitive Compensation
- Generous paid time off and paid company holiday schedule
- Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
- Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
- Community volunteer opportunities
- Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
- Scholarships for dependents and tuition reimbursement to further your education
- Company paid continuing education and monetary awards for professional development
Schedule
This position can be located in any of our five office locations (South Sioux City, NE; Knoxville, TN; Bloomington, IN; Arlington, TX; or Boise, ID) and offers an optional hybrid work schedule, with three days working in the office and two days working remotely.
Who We Are
At Great West, an Old Republic Company, we are dedicated to serving the people and businesses that keep America moving. As one of the nation's leading providers of insurance solutions for the trucking industry, we partner with drivers, fleets, agents, and customers to deliver exceptional service, innovative solutions, and trusted expertise. Our success is built on the strength of our employees, with more than 1,200 professionals working across the country who are committed to integrity, collaboration, and making a difference every day. We believe that great people build great companies. That's why we foster a culture where employees are valued, supported, and empowered to grow both personally and professionally. Whether you're helping customers, supporting business operations, or supporting your team, your contributions matter. If you're looking for a career with a stable, respected organization that prioritizes customer service, teamwork, continuous learning, and employee well-being, we invite you to join Great West as we help keep the nation's economy moving forward, one mile at a time. To learn more about Great West and our office locations, please visit www.orgreatwest.com