Associate Claims Care Center Representative
About the role
Provides customer experience by managing phone and digital interactions on new and existing claims and assisting with immediate needs. May maintain an inventory and assist the adjusting lines with low‑complexity claim inventory. Relocation support is offered for eligible candidates. Travel up to 10% may be required. The work primarily involves sitting/standing. The position is primarily home‑based but requires a daily commutable distance (under 50 miles) to one of the company offices in Madison, WI; Boston, MA; Minneapolis, MN; St. Joseph, MO; Phoenix, AZ; Keene, NH; Denver, CO; or Atlanta, GA for occasional in‑person events, trainings and meetings. New employees attend an in‑person (or virtual when needed) New Employee Orientation at the Madison, WI headquarters or an AmFam core location during the first week.