Associate Care Navigator- Part Time , 2 Days per week

JOB SUMMARY

The Associate Care Navigator works with clients and care-givers/families to provide service coordination and accompaniment and transportation to medical appointments. The Associate Care Navigator works under the guidance of the Care Navigator and in collaboration with the Care Navigation and Entitlement team. The Associate Care Navigator is responsible for carrying a client case load and performing the following functions:

• Provides transportation and accompaniment to medical appointments, as necessary
• Accompanies client to ER, when necessary
• Collaborates with Care Navigation team to meet Lifeplan goals of client
• Attends discharge and care planning meetings as client advocate and documents any changes for client and Care Navigator
• Coordinates and arranges for personal care items as requested by client and approved by Care Navigator
• Captures and coordinates external services as requested by client and Care Navigator
• Provides emotional support and companionship to clients as needed
• Reports any change of client status to Care Navigator and client caregivers
• Documents all interactions and occurrences in Home Health Exchange
• Edits and Advocates for the client in all venues. Functions as client’s health care advocate.

SPECIALIZED SKILLS AND COMPETENCIES

• Bachelor's degree preferred; can be in process of obtaining degree
• Nursing students are welcome to apply
• Candidates without a Bachelor's degree but who have healthcare experience will be considered
• Valid Rhode Island driving license and willingness to drive clients
• Demonstrates independence, flexibility, responsiveness and good organizational skills
• Understanding and ability to deliver highest degree of customer focused services
• Excellent verbal and written communication skills

HOURS AND BENEFITS

• Hours are flexible and college schedule can be accommodated
• Must be available to travel within Marlborough MA and surrounding areas on a daily basis
• Compensation: up to $34 per hour, salary based on experience
• Comprehensive Benefits Package: Medical, Dental, and Vision, Pension, Long and short term disability, Health Savings account, Life Insurance, Tuition Reimbursement Plan, Generous PTO