Associate, Business Operations & Systems, Events

About the role

The Associate, Business Operations & Systems, Events will improve the processes and systems that help the Events team work efficiently across its portfolio. The role will focus on understanding current workflows, identifying opportunities to simplify them, and helping implement solutions that can scale across events. The Events team brings People Inc.’s brands to life through live experiences that connect audiences, talent, partners, and communities. Reporting to the Sr. Director of Events, this role will support events including the Food & Wine Classic in Aspen, the Food & Wine Classic in Charleston, and others within the Food portfolio.

Responsibilities

• Support the Events systems roadmap by assessing and prioritizing improvements based on business impact and organizational needs.
• Evaluate existing workflows and recommend practical ways to simplify or improve them.
• Help pilot solutions within individual events and expand them across the portfolio where appropriate.
• Help develop Airtable as a core operational platform for event planning, programming, budgets and invoicing, sponsorships, customer service, and other workflows.
• Identify opportunities to consolidate or redesign spreadsheets, documents, trackers, and manual processes.
• Support interfaces, dashboards, views, and reporting that improve visibility and decision-making.
• Support systems and process improvement projects from discovery through implementation, with clear objectives, stakeholders, timelines, and outcomes.
• Coordinate feedback, dependencies, and follow-up across teams; communicate progress and risks to Events leadership.
• Measure the impact of implemented solutions and identify further improvements.
• Gather feedback from teams and translate it into system requirements and improvements.