Associate Business Analyst (Engineering) - Louisville, KY

MiTek Corporation is a family-owned parent company to brands including MTX Audio, Xtant, Coustic, and AtlasIED. With extensive experience in designing, manufacturing, and selling high-performance commercial, mobile, residential, marine, and motorsports audio, MiTek produces some of the best equipment on the market. This role is based in Louisville, KY.

About the role

The Associate Business Analyst will support the Software Engineering Team by translating business needs into clear, actionable requirements. The position focuses on validating that delivered work meets defined acceptance criteria and involves requirements gathering, testing, documentation, and cross-functional collaboration within a technical environment.

Responsibilities

• Assist in gathering and documenting business and functional requirements from stakeholders.
• Help translate requirements into user stories and acceptance criteria for engineering teams, under guidance from product managers.
• Perform testing to confirm acceptance criteria have been met, documenting results and discrepancies.
• Support requirements-gathering sessions, meetings, and stakeholder interviews.
• Maintain and update documentation such as process flows, functional specs, and requirement trackers.
• Lead and support UAT (user acceptance testing) planning, execution, and defect tracking.
• Perform basic data analysis to support reporting and decision-making.
• Help facilitate communication between technical and non-technical stakeholders.
• Support backlog grooming and Kanban board management by helping clarify scope and requirements.
• Track action items, risks, and open questions across projects.
• Assist with the continuous improvement of Software Engineering processes.
• Assist with documentation for ISO 9001.

Qualifications

• Bachelor’s Degree in Business Administration, Information Systems, Computer Science, or related field (or equivalent experience).
• Two years of experience in a Business Analyst, QA, or related support role (including internships).
• Basic understanding of SDLC methodologies (Kanban preferred).
• Some coding or scripting experience (e.g., through coursework, personal projects, or a bootcamp).
• Familiarity with Jira, Confluence, or similar project tracking tools.
• Exposure to API concepts and technical documentation.
• Coursework or certification in business analysis (e.g., ECBA) is a plus.
• Experience with process mapping tools (Visio, Lucidchart).
• Exposure to data visualization tools (Excel, Power BI, Tableau).
• Prior internship or coursework involving the software development life cycle.

Skills

• Strong written and verbal communication skills.
• Solid analytical and problem-solving mindset, with attention to detail for verifying requirements are met.
• Comfortable working with cross-functional teams (Engineering, Product, QA).
• Willingness to learn technical concepts and tools quickly.