Associate Brokerage Accounts

General Summary

Associate Brokerage Accounts is responsible for analyzing, designing, and managing transportation solutions that support customer supply chain objectives. This role serves as a strategic liaison between shippers and carriers, ensuring efficient, compliant, and cost-effective logistics execution.

Primary Responsibilities

• Analyze shipper transportation needs and develop customized logistics strategies
• Evaluate carrier networks and recommend optimal sourcing solutions based on cost, service, and risk factors
• Provide consultative guidance to customers on supply chain efficiencies and market conditions
• Exercise independent judgment in carrier selection, pricing strategy, and service design
• Audit service failures and determine appropriate corrective actions, including carrier replacement or escalation strategies
• Evaluate tradeoffs between cost, speed, and service reliability when structuring transportation solutions
• Interpret and apply FMCSA regulations and internal risk policies to carrier selection and load execution
• Determine carrier eligibility based on safety ratings, insurance coverage, and service performance
• Mitigate operational and financial risk through informed decision-making
• Conduct cost-benefit analyses to support pricing and routing decisions
• Monitor transportation performance metrics and recommend improvements
• Influence margin outcomes through analytical decision-making
• Exercise independent decision-making to achieve desired margins
• Partner with operations, finance, and legal teams to structure service agreements and resolve complex issues
• Provide input into process improvements and operational standards
• Perform other duties as required

Required Qualifications & Experience

• Bachelor's degree in Business Administration, Logistics, Supply Chain Management or a related field; 2 years of equivalent work experience may be considered.
• Experience in freight brokerage, logistics, or 3PL (Third-Party Logistics) industry preferred
• Active listening, persuasion and clear communication skills are essential
• Excellent proficiency in Microsoft Office Suite (especially Excel) and experience with industry-standard CRM or financial reporting software
• Strong problem-solving capabilities, the ability to work in high-pressure environments, and excellent negotiation and conflict-resolution skills
• Proficiency with Transportation Management Systems (TMS) and experience utilizing load boards
• Ability to apply critical thinking to resolve complex financial discrepancies independently
• Strong organization skills
• High motivation and ability to handle rejection to consistently meet goals
• Travel: As needed

Requirements, Perks, and Benefits (US-Exempt)

• Physical/Cognitive Requirements (with or without accommodation): Ability to follow policies and procedures, read, write and interpret documents, add, subtract, multiply and divide, use hands to finger, handle, or feel, sit/walk/stand for duration of shift, must possess visual acuity to perform essential job, ability to conduct physical tasks with a full range of motion throughout the warehouse, ability to lift/carry items up to 50 pounds
• Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full and part time
• Tuition reimbursement program
• Holiday pay and accrued paid time off programs offering both Vacation and PT
• Medical, dental, vision and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability coverage for full time employees following 180 days
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

Equal Opportunity Employer

FedEx Supply Chain, Inc., is an Equal Opportunity Employer including, Vets/Disability.