Associate - Belden Village Mall

About the role

The Lane Bryant Associate is responsible for creating a hospitable store environment using customer engagement that contributes to the achievement of Company goals.

Success Characteristics

• Creates a warm and welcoming environment.
• Strong written and verbal communication skills
• Represents the brand through fashion and product knowledge
• Seamlessly integrates OMNI experience

Responsibilities

• Sales and Service:
• Identifies customer needs & wants with curiosity and confidence through intentional conversation.
• Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships.
• Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust.
• Operations:
• Supports areas of operational energy as needed.
• Plans and prioritizes tasks and responsibilities to meet the needs of the customer and business.
• Protects company assets and maintains a safe work environment.
• Follows all company policies and procedures as well as local, state, and federal employment laws.

Requirements

• Strong sales or hospitality experience preferred with demonstrated ability to meet or exceed performance standards.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Proficient and confident utilizing mobile technology (e.g. Registers and iPad) to engage with customers.
• Adjust or move store fixtures including but not limited to garment racks, mannequins, shipment boxes or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available.
• Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing up to a 12-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using up to a 12-foot ladder.

Benefits

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships