Associate, Banking Services, SSBO

About the role

We're seeking an Associate in Shared Services & Banking Operations to support the delivery of a new Corporate Deposits capability through transaction monitoring, payment processing, exception management, and operational risk control activities within a growing banking operations environment.

Responsibilities

• Execute complex processes and assist a Team Manager in coordinating processes, risks and/or projects in a Team Lead capacity
• Recognize risk in day-to-day processes to draw out the key issues and leverage detailed knowledge to propose changes in process
• Train others, allocate tasks and support with first line escalation where required
• Share expert knowledge across the team, contribute to team output and development, building relationships across the Firm
• Perform transaction monitoring, payment processing, investigations, and exception management activities supporting the Corporate Deposits product
• Investigate client-impacting payment issues, support call back verification and sanctions/fraud reviews, and maintain accurate operational documentation and control evidence

Requirements

• Comprehensive knowledge and understanding of functional area and operational/compliance policies and procedures of their team
• Ability to operate independently with respect to some job responsibilities
• Culture carrier across Operations, embracing the Firm's core values
• Experience in banking operations, payment operations, deposit operations, transaction processing, cash management, or client servicing within a financial services environment
• Experience managing multiple priorities, investigating operational issues, following established controls and escalation procedures, and working effectively across Operations, Product Servicing, Treasury, Financial Crimes, and Technology teams

Qualifications

• At least 4 years' relevant experience

Skills

• Knowledge of banking operations, payment operations, deposit operations, transaction processing, cash management, or client servicing within a financial services environment
• Ability to manage multiple priorities, investigate operational issues, follow established controls and escalation procedures, and work effectively across Operations, Product Servicing, Treasury, Financial Crimes, and Technology teams

Benefits

Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees.

Pay

The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component.

Schedule

Morgan Stanley offers a flexible schedule to accommodate the needs of our employees.