Associate Banker I- Manchester, NJ (30 hours)

About the role

Work Location: Manchester, New Jersey, United States of America. This role plays a vital role in bringing TD's human, relationship‑driven banking experience to life. As a trusted guide for clients, you will deliver everyday banking with accuracy, confidence, and clarity while helping clients feel informed, supported, and empowered to achieve their financial goals, upholding TD’s strong risk and regulatory standards.

Responsibilities

• Serve as the first point of contact for clients, managing client flow (in‑person and phone) and acting as a hospitality ambassador for the financial center.
• Deliver accurate, efficient everyday banking transactions while deepening relationships by proactively identifying client needs and opportunities.
• Refer clients to appropriate partners to help achieve their financial objectives.
• Engage clients professionally, focusing on educating them about appropriate products and self‑serve solutions.
• Use insights to turn routine transactions into meaningful moments.
• Demonstrate knowledge of basic banking products and services to evaluate and recommend client solutions.
• Perform a broad range of client transactions and multi‑step activities within established financial limits.
• Identify and assess client problems in straightforward situations using standard procedures; escalate non‑standard issues internally.
• Maintain compliance with operational activities, company guidelines, and regulations to minimize risk and protect clients.
• Act as a trusted first point of contact in safeguarding client relationship integrity by operating within AML laws, verifying client identification, maintaining data integrity, and following authentication standards.
• Identify potential discrepancies, material changes, or risk indicators and escalate appropriately.
• Act in accordance with TD's code of conduct and ethical standards.
• Protect TD's clients, colleagues, and the Bank – “Do the right thing – own it, raise it, know it.”
• Complete required training and continuously strengthen risk and compliance knowledge.
• Contribute to a positive work environment by aligning to the TD Model, Brand, and Culture.
• Take accountability for outcomes and performance by participating in performance and development activities; share insights, lessons learned, and best practices across the team.
• Embrace different perspectives, backgrounds, and experiences; model curiosity and seek out different perspectives to foster a growth mindset.
• Collaborate with team members to contribute to the success of the team and organization.

Requirements

• High school diploma or GED.
• 1 year of demonstrated experience working with clients (can include volunteering, education, military experience).
• Teller or cash‑handling experience in a client‑facing/financial institution preferred.
• Ability to work during operating hours, including evenings, weekends, and holidays as scheduled.
• Ability to complete required job‑related training upon hire.

Qualifications

• Strong organization skills to handle multiple tasks in a fast‑paced environment.
• Excellent communication skills with ability to be concise, clear, and consistent.
• Demonstrated effective problem‑solving skills.
• Demonstrated ability to schedule and prioritize work.
• Demonstrated ability to work independently and within deadlines.
• Sound judgment in decision making and problem solving.
• Proficient in Microsoft Office.
• Notary License preferred.