Associate, Asset Management

About the role

Welltower, now the world’s largest real estate company by market capitalization, is seeking experienced Real Estate Professionals to join its team. The ideal candidate will possess solid knowledge and expertise in multifamily and/or hospitality operations, have an analytical mindset, and be interested in learning both asset management and how to apply their skills to the future of residential living at 55+ and Independent Living, Assisted Living, and Memory Care Living communities.

Key Responsibilities

• Community Visits & Operational Assessment: Tour assigned senior living communities regularly to identify operational, staffing, physical plant, or service delivery issues. Partner with operators to implement timely, effective solutions.
• Sales, Marketing & Conversion Optimization: Evaluate each community’s sales funnel, outreach efforts, and customer experience. Identify conversion gaps, retrain where needed, and ensure performance aligns with occupancy goals.
• Market Research & Pricing Strategy: Analyze local competitive dynamics and demographic demand. Where appropriate, create market studies to support data-driven recommendations on unit pricing, concessions, and positioning.
• Performance Monitoring & Business Planning: Review operator financial statements, explain variances, and align on performance targets. Assist in building budgets, margin improvement plans, and community-level action plans.
• Operator Engagement & Accountability: Serve as Welltower’s primary point of contact to operating partners, fostering strong relationships, and ensuring accountability across sales, operations, and financial performance.
• Cross-Functional Escalation & Strategic Input: Coordinate with internal departments—including legal, development, and investments—when performance challenges, lease resets, or repositioning opportunities arise.
• Leverage Data & the Welltower Business System: Use internal analytics tools to benchmark performance, monitor KPIs, and identify communities with upside potential or underperformance risk.
• Other Duties as Assigned: This role evolves with the portfolio—flexibility, initiative, and judgment are essential. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Competencies

• Strong fluency in property-level financials (e.g., NOI, RevPOR, labor ratios, margin), with the ability to identify trends and drive targeted improvement.
• Demonstrated understanding of residential pricing, market studies, residential sales and leasing, residential marketing, and other residential operational competencies.
• Excellent analytical skills, including comfort with Excel, dashboards, and performance KPIs.
• Effective communication skills, both verbal and written, with the ability to influence operators and present findings to senior leadership.
• Quick learner who proactively leverages available resources to close knowledge gaps.
• Naturally inquisitive with a bias toward field learning and first-principle thinking.
• Proven ability to work independently and collaboratively in a fast-paced, dynamic environment, managing multiple projects simultaneously and meeting deadlines.
• Detail-oriented but pragmatic, with a focus on getting results - not just reporting metrics.
• Strong sense of ownership and accountability - you follow through, escalate when needed, and care about the outcome.

Minimum Requirements

• Bachelor's degree in Business, Accounting, Finance, or related field.
• 2-3 years relevant work experience.
• Proficiency in Excel.
• Yardi experience preferred.
• Strong attention to detail and analytical skills.
• Proficiency in data management and reporting.